Provider Enrollment Team Lead
Circle Medical- Full Time
- Senior (5 to 8 years)
Candidates must possess a high school diploma or GED and a minimum of two years of experience in patient support, customer service, call center, or sales, along with a strong track record of meeting performance goals and demonstrating excellent phone presence, including active listening and clear verbal communication. Clear and concise written communication skills are also required, as is a positive, compassionate, and tenacious professional approach suitable for handling multiple tasks in a fast-paced environment.
As an Enrollment Coordinator, the individual will be responsible for making outbound calls to contact referred members of contracted clients to engage and educate them on the CKD program and its benefits, effectively communicating the program’s value proposition and addressing patient objections. They will also determine eligibility for plan members, obtain missing information for enrollment completion, meet or exceed set enrollment goals, follow company policies and procedures, and partner cross functionally with various operational business units while supporting departmental objectives.
Specialized kidney care management services
Interwell Health manages kidney care by partnering with physicians to improve healthcare for patients with kidney disease. They focus on early detection and prevention, aiming to enhance patient outcomes and quality of life while reducing healthcare costs. Their services include patient education, personalized care plans, and data analytics, all designed to delay the progression of kidney disease. By aligning their financial incentives with patient health outcomes, Interwell Health is dedicated to transforming kidney care through a value-based approach.