Interwell Health

Enrollment Coordinator

United States

Interwell Health Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health ManagementIndustries

Requirements

Candidates must possess a high school diploma or GED and a minimum of two years of experience in patient support, customer service, call center, or sales, along with a strong track record of meeting performance goals and demonstrating excellent phone presence, including active listening and clear verbal communication. Clear and concise written communication skills are also required, as is a positive, compassionate, and tenacious professional approach suitable for handling multiple tasks in a fast-paced environment.

Responsibilities

As an Enrollment Coordinator, the individual will be responsible for making outbound calls to contact referred members of contracted clients to engage and educate them on the CKD program and its benefits, effectively communicating the program’s value proposition and addressing patient objections. They will also determine eligibility for plan members, obtain missing information for enrollment completion, meet or exceed set enrollment goals, follow company policies and procedures, and partner cross functionally with various operational business units while supporting departmental objectives.

Skills

Customer Service
Call Center
Communication
Active Listening
Persuasion
Documentation
Eligibility Determination

Interwell Health

Specialized kidney care management services

About Interwell Health

Interwell Health manages kidney care by partnering with physicians to improve healthcare for patients with kidney disease. They focus on early detection and prevention, aiming to enhance patient outcomes and quality of life while reducing healthcare costs. Their services include patient education, personalized care plans, and data analytics, all designed to delay the progression of kidney disease. By aligning their financial incentives with patient health outcomes, Interwell Health is dedicated to transforming kidney care through a value-based approach.

Key Metrics

Waltham, MassachusettsHeadquarters
2014Year Founded
$64.2MTotal Funding
SERIES_BCompany Stage
HealthcareIndustries
501-1,000Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Integration challenges with Epic EHR could lead to operational inefficiencies.
Expansion into Florida may face complex regulatory hurdles.
Rapid provider network growth could strain resources and affect care quality.

Differentiation

Interwell Health integrates with Epic EHR for seamless nephrology care management.
The company focuses on early detection and prevention of kidney disease.
Interwell Health partners with over 2,000 nephrologists nationwide.

Upsides

Telehealth expansion offers remote monitoring and consultations for kidney care.
AI-driven predictive analytics enhance early detection and intervention strategies.
Partnerships with tech firms can improve data analytics and patient management.

Land your dream remote job 3x faster with AI