Client Manager at Baidu USA

Mountain View, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Advertising Technology, Ad TechIndustries

Requirements

Bachelor's degree in a relevant field (Marketing, Business, or related discipline) or equivalent work experience
0-2 years of experience as an Account Manager or similar client-facing role in the ad tech industry
Solid understanding of the digital advertising ecosystem
Strong communication, negotiation, and relationship-building skills
Analytical mindset with the ability to interpret data, identify trends, and provide actionable insights
Strong organizational and time management skills
Ability to work on-site 5 days a week in Mountain View office
Integrity – Act ethically and transparently
Customer Focus – Prioritize understanding and exceeding partner needs
Business Expertise – Deepen knowledge of programmatic advertising
Results Driven – Pursue outcomes, exceed goals

Responsibilities

Serve as the main point of contact for assigned clients, building and maintaining strong relationships
Understand clients' business objectives, challenges, and needs to position ad tech solutions
Conduct regular check-ins, meetings, and business reviews to ensure satisfaction and identify growth opportunities
Collaborate with cross-functional teams (sales, operations, product) to deliver service and support
Identify opportunities to expand accounts by upselling products or services
Collaborate with sales on new business development, including proposals, presentations, and demos
Proactively pursue revenue growth opportunities in client portfolio
Analyze client performance data and metrics for improvements
Work with clients on campaign goals, audience, and metrics
Oversee end-to-end campaign management: setup, launch, optimization, reporting
Monitor campaign performance, identify issues/trends, make data-driven recommendations
Collaborate internally for campaign execution, issue resolution, troubleshooting
Stay updated on ad tech industry trends, market dynamics, emerging technologies
Develop deep understanding of ad tech solutions to communicate value
Share market insights, best practices, and trends with clients

Skills

Key technologies and capabilities for this role

Client Relationship ManagementAccount ManagementRevenue GrowthCampaign ManagementAd TechSales SupportPerformance AnalysisCross-functional CollaborationBusiness ReviewsProduct Demonstrations

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

The position is onsite in Mountain View, CA, and requires working Monday through Friday.

Is this a full-time employee position or something else?

This is a contractor position.

What qualifications and experience are required for this Client Manager role?

Candidates need a Bachelor's degree in Marketing, Business, or a related field (or equivalent experience), 0-2 years in an Account Manager or similar client-facing role in ad tech, solid understanding of the digital advertising ecosystem, and strong communication, negotiation, and relationship-building skills.

What kind of salary or compensation does this position offer?

This information is not specified in the job description.

What makes a strong candidate for this Client Manager position?

A strong candidate will have an analytical mindset, experience in client-facing roles within ad tech, and the ability to build relationships while driving revenue growth through campaign optimization and industry knowledge.

Baidu USA

Culturally tailored search technology provider

About Baidu USA

Baidu's main product is an intelligent, culturally tailored search technology that powers various community-based and vertical search-based products, including web search, Baidu PostBar, Baidu Knows, Baidu Encyclopedia, Maps, Image Search, Video Search, and News Search. Their cutting-edge Box Computing Open Platform provides deep-linked content and applications directly through the search box, demonstrating their commitment to continually innovating to enhance user experience.

3822+XCF, Shang Di Shi Jie, Hai Dian Qu, Bei Jing Shi, China, 100193Headquarters

2000Year Founded

$8,590.8MTotal Funding

EARLY_STAGE_VCCompany Stage

Data & AnalyticsIndustries

10,001+Employees