Client Manager at IQVIA

Bournemouth, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High School Diploma or equivalent
Demonstrable B2B sales experience
Knowledge of Life Science or Pharma Market and drug development life cycle - preferred
Strong organisational skills and attention to detail
Strong communication skills, both verbal and written
Ability to organize and prioritize own work
Ability to establish and maintain effective working relationships internally and across multiple field sales organizations
Advanced computer skills (MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet)
Maintain focus and commitment on assigned targets
Ability to analyse and interpret data from a variety of sources and systems
Positive, energetic, flexible and supportive attitude in a challenging environment
Ability to speak additional European language - beneficial
Bachelor’s Degree and related experience; or equivalent combination of education, training and experience

Responsibilities

Achieves and/or exceeds monthly sales targets by collaborating with field sales representatives and enhancing the sales process by analysing new customer pipelines and prospecting new customers
Collaboratively works with multiple field sales representatives to develop an overall customer account plan to maximize opportunities and generate sales activity
Identifies, qualifies and capitalizes on new sales opportunities by pulling information from various resources to interpret prospective customers’ needs and make informed decisions and recommendations to management for sales targeting
Proactively coordinates the lead identification and qualification process through the sales cycle
Grows and maintains multiple existing customer and partner relationships as well as identifies new customers through proactive call planning and execution
Engages with customers and target audience by telephone/email and hosting internet based “on-line” meetings
Participates in strategy calls and bid defences as needed
Participates in joint calls in the field with appropriate field sales representative as needed
Communicates directly with sales management and sales colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance and internal and external customer related information
Contributes to the development of tailored communication materials (e.g. Proactive proposals, related marketing materials) used to further develop client relationships
Maximizes sales by effectively utilizing sales and marketing materials, appropriate databases and technologies
Maintains records in the required reporting systems (e.g. CRM – SalesForce.com); reports daily calls and produces reports in an accurate and timely manner
Keeps Manager informed about changes in pipelines, competitor activities and other market changes
Maintains up to date sales/technical knowledge of any relevant specialty and disease area(s), as required
Executes against leads, tasks and assignments from all sources targets and records these activities in CRM
Handles inbound/outbound calls to and from interested healthcare professionals and triages when required

Skills

Key technologies and capabilities for this role

SalesBusiness DevelopmentLead GenerationProspectingCustomer Relationship ManagementSales Pipeline ManagementAccount PlanningBid DefenseStrategy CallsOnline Meetings

Questions & Answers

Common questions about this position

What is the salary for the Client Manager position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What skills are required for this Client Manager role?

Required qualifications include a High School Diploma or equivalent, demonstrable B2B sales experience, strong organisational skills, and attention to detail. Knowledge of the Life Science or Pharma Market and drug development life cycle is preferred.

What does the team structure look like for this role?

The role involves collaborating with and leading an assortment of field sales representatives, working with multiple field sales representatives to develop customer account plans, and communicating with sales management and sales colleagues.

What makes a strong candidate for the Client Manager position?

Strong candidates will have demonstrable B2B sales experience, knowledge of the Life Science or Pharma market, strong organizational skills, and attention to detail to achieve sales targets and manage customer relationships effectively.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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