Client Engagement Specialist
PhiloSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Services, ConsultingIndustries
Requirements
- Problem-solving skills with a strategic focus on influencing ROI
- Understanding of card issuers' P&L and key profitability drivers (preferred)
- Excellent communication, storytelling, and presentation skills, particularly in designing and delivering project results and materials
- Collaborative and adaptable approach, with experience working effectively in a matrixed organization
- Ability to manage numerous projects concurrently and work with a high degree of autonomy
- Significant experience with a record of high performance in a large consulting firm or corporate strategy environment
- Competence in using financial indicators to assess business performance, with a focus on return on investment
- Ability to draw meaningful insights from both quantitative and qualitative data
Responsibilities
- Lead consulting initiatives and contribute to securing future engagements by identifying potential opportunities with clients
- Participate in regular strategic and planning discussions with internal Visa teams
- Serve as a primary contact for both client and internal inquiries
- Manage multiple priorities across various workstreams and projects simultaneously
- Develop proposals from problem statements with guidance from leadership
- Participate in creating frameworks, approaches, solutions, and recommendations that effectively address impactful opportunities and challenges
- Build solutions and measurable insights to help clients grow their portfolios and drive customer engagement
- Collaborate across functions (e.g., marketing, sales, risk, innovation) and global teams to execute projects, leveraging the full scope of Visa’s resources
- Produce insights, analyses, and recommendations to improve client performance, boost growth, and provide strategic guidance on client priorities
- Perform client-specific analysis on portfolio data, including customer demographics, activity, spend levels, behavioral scores, and financial information
Skills
Consulting
Strategy
Payments
Data Analytics
Client Management
Business Development
Project Management
Growth Strategy
Profitability Analysis
Issuer Consulting
Acquirer Consulting
Merchant Solutions
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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