Client Advisor - Dadeland

Miami, Florida, United States

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$60,000 – $80,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Fashion, Luxury GoodsIndustries

Requirements

Candidates should possess a strong passion for fashion, sustainability, and the ability to create exceptional customer experiences, along with being energetic, highly organized, and hard-working.

Responsibilities

The Sr. Store Experience Lead will welcome customers to Rebag, capturing leads and converting them through a charismatic presentation of the product and superb follow-through, while also identifying and overcoming objections, coordinating sellers’ transactions, contributing ideas to improve the sales experience, demonstrating mastery of Rebag products and services, and proactively updating the CRM system.

Skills

CRM

Sales

Customer Service

Communication

Lead Generation

Objection Handling

Product Knowledge

Sustainability

Fashion

Rebag

Luxury resale platform for designer items

About Rebag

Rebag operates in the luxury resale market, specializing in designer handbags, accessories, watches, and jewelry. The company provides a platform for buying, selling, and exchanging high-end luxury items, catering to fashion enthusiasts and collectors. Rebag's unique technology, Clair, allows users to receive instant resale values for over 15,000 styles by simply uploading an image of their item. This feature helps sellers make informed decisions about their luxury goods. Additionally, Rebag offers a trade-in program where customers can exchange items for Rebag Credit, promoting customer loyalty and repeat business. Unlike its competitors, Rebag stands out with its advanced technology and focus on authenticated luxury items, establishing itself as a reliable name in the luxury resale industry. The company's goal is to create a seamless and efficient experience for both buyers and sellers in the luxury market.

New York City, New YorkHeadquarters

2014Year Founded

$106.3MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition from platforms like Fashionphile may challenge Rebag's market share.

Social media platforms for secondhand sales could divert customers from Rebag.

Inflationary pressures may reduce demand for luxury resale items.

Differentiation

Rebag uses AI technology, Clair, for instant luxury item appraisals.

Rebag+ membership offers unique benefits like flexible credit and exclusive discounts.

Partnership with thredUP expands Rebag's resale offerings beyond luxury items.

Upsides

Growing consumer interest in secondhand luxury due to economic pressures boosts Rebag's market.

Rebag's Clair Report highlights growth in second-hand watch market, a potential expansion area.

Rebag+ membership program could enhance customer loyalty and repeat purchases.

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