Claims Vendor / Law Firm Panel Director - North America at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s degree in Business or related field and/or equivalent combination of experience; insurance or financial services industry preferred
Minimum 10 years prior experience working with Claims / Law Firms / Vendors, and leadership roles
Significant experience and expertise with a track record for the management or oversight of litigated Claims
Experience in developing and analyzing detailed commercial financial propositions
Experience working with commercial negotiations and drafting contracts
Proactive attitude with problem solving skills, strong logic skills and critical thinking
Data-driven with skillsets for reporting and analyzing data metrics
Experience building strong, meaningful internal and external relationships
Exhibits confidence in self and others; inspires

Responsibilities

Manage the NAM Law Firm / Vendor Management Team, to oversee the end-to-end acquisition of panel Claim Law Firms / Vendors, who support claim litigation and non-litigated commodities
Oversee / negotiate commercial contracts from AIG’s Claim’s Panel Law Firm / Vendor and off-panel Claim Law Firms
Oversee spend and performance analysis is provided back to Claims Line of Businesses
Maintain strategic relationships with key panel Law Firms / Vendors
Oversee the control of eBilling of litigated Law Firm and non-litigated Vendor bills submitted through AIG’s eBilling platforms
Document and summarize the agreed commercial terms accurately
Oversee the collection and storage of all required due diligence documentation in line with the team’s standard operating process
Lead discussions with Claim leadership to develop Claims Law Firm / Vendor strategies to maintain panels and reduce total claim costs (Loss Adjusted Expense (LAE) reductions as well as Indemnity based savings)
Demonstrate project management skills and team leadership for driving forward Claim initiatives, pulling together clear project outlines and updates
Collaborate with the legal department and other support groups to ensure completion of acceptable contracts
Promote use of preferred Claim Law Firms / Claims Vendors to promote greater standardization, improved compliance, risk mitigation and leverage of purchasing power to increase cost savings
Communicate marketplace intelligence relative to Claim Law Firm / Vendor capabilities, market pricing, conditions and trends, innovations, to help guide AIG claims teams to optimal use of Claim Vendors

Skills

Key technologies and capabilities for this role

Vendor ManagementLaw Firm ManagementContract NegotiationeBillingSpend AnalysisPerformance AnalysisStrategic RelationshipsPanel ManagementCommercial ContractsClaims Stewardship

Questions & Answers

Common questions about this position

Is this position remote or office-based?

This is a full-time, US Atlanta based employment role.

What are the key responsibilities of this role?

The role involves managing the NAM Law Firm/Vendor Management Team, overseeing contracts, rates, billing processes, maintaining strategic relationships with law firms and vendors, and leading strategies to reduce claim costs.

What skills are required for this position?

Key skills include team management, contract negotiation, spend and performance analysis, strategic relationship management, project management, and eBilling oversight.

What is the reporting structure for this role?

The role reports directly to the Global Head of Claim Supplier Management.

What makes a strong candidate for this role?

Strong candidates will have experience in claims management, law firm/vendor panel oversight, contract negotiation, team leadership, and strategic relationship building in the insurance sector.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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