Compliance Analyst, Fraud & Disputes (Contract)
EarnIn- Full Time
- Junior (1 to 2 years)
Candidates should possess a Bachelor's degree in Finance, Business Administration, or a related field, and ideally have 2+ years of experience in operations, fraud analysis, or dispute resolution. Strong analytical skills and the ability to interpret data are essential, along with familiarity with payment processing systems and fraud prevention techniques.
The Chargeback Operations Analyst will investigate disputed credit card, debit card, and ACH transactions, taking suitable action to resolve those disputes within established timeframes, working cross functionally with relevant departments to determine next steps on a case to case basis, investigate individual transactions using internal policies and review methodologies, understand systems and tools through data analysis, collaborate with various teams to improve loss prevention mechanisms, maintain strong domain knowledge of fraud, adhere to service level agreements, and handle escalations professionally.
Buy now, pay later payment solutions
Sezzle operates in the buy now, pay later (BNPL) market, allowing consumers to purchase products and split the cost into four interest-free payments. This service is designed to help younger consumers manage their finances by providing flexible payment options. For merchants, Sezzle offers a payment solution that can increase sales and reduce cart abandonment rates. The company generates revenue primarily through fees charged to merchants for processing transactions, which are justified by the increased customer acquisition and sales that merchants experience. Sezzle is committed to creating a positive societal impact as a Public Benefits Corporation and a Certified B Corp. With 3.4 million active consumers and nearly 47,000 active merchants, Sezzle has reported significant growth, with $1.8 billion in underlying merchant sales in the past year. The goal of Sezzle is to empower the next generation financially while facilitating transactions between consumers and merchants.