FreshBooks

Channel Sales Manager

Singapore

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Customer Experience (CX), Employee Experience (EX)Industries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Experience Level: Mid-Senior Level
  • Industry: Information Technology And Services
  • Department: Not specified
  • Function: Other

This senior-level Individual Contributor role requires over 12+ years of experience and is crucial in managing and expanding strategic partnerships in Singapore, a key market pivotal to revenue growth in the upcoming year. The ideal candidate will have a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business planning skills. You will have made significant contributions to growth within the Singapore channel community, particularly in the EX/CX space, and have a history of delivering impactful results. Ability to communicate in Mandarin language would be preferred.

Requirements

  • Over 12+ years of experience
  • Proven track record in nurturing executive-level partner relationships
  • Exceptional business planning skills
  • Demonstrated significant contributions to growth within the Singapore channel community, particularly in the EX/CX space
  • History of delivering impactful results
  • Ability to communicate in Mandarin language (preferred)

Responsibilities

  • Manage and expand strategic partnerships in Singapore.
  • Nurture executive-level partner relationships.
  • Develop and execute business plans.
  • Drive growth within the Singapore channel community, focusing on EX/CX.
  • Deliver impactful results.

Company Information

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives, create better experiences for their customers and employees, and help them grow. Software is a choice that can make or break a business, creating better or worse experiences and propelling or throttling growth. Business software has become a blocker instead of a way to get work done.

There’s another option: Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.

Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Skills

Business Planning
Partner Relationship Management
Strategic Partnerships
Channel Sales
English
Mandarin (preferred)

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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