Partner Customer Success Manager
VantaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must have over 7 years of experience in SaaS or Channel Sales, with a strong focus on strategic partnership management specifically within Germany. Broad expertise in developing and managing alliances, including onboarding and recruiting new partners, is essential. The role requires strong experience in building partner strategies across software and services, a collaborative spirit, and the ability to influence across organizational boundaries. A solution sales background, including alliances, pre-sales, or business development, is highly preferred. Candidates must be able to travel more than 50% of the time, demonstrate the ability to engage and influence C-level executives, and possess strong presentation and written communication skills. Experience within the cloud category and proven experience driving revenue through partners with structured programs are highly desired.
The Channel Sales Manager will strategically manage and expand major channel partnerships in Germany to drive substantial revenue growth. This includes developing and implementing comprehensive strategies for partner engagement, focusing on high-value opportunities in the EX/CX space. The role involves mentoring and inspiring a team, fostering a culture of innovation, and collaborating with regional business heads and cross-functional teams to align partnership strategies with overall business objectives. Establishing and maintaining strong executive relationships with key partners is crucial for mutual growth and success. The manager will also drive partner program enhancements, including incentive models, enablement strategies, and performance metrics, and regularly review and adjust strategies in response to market changes and partner feedback.
Cloud-based accounting software for businesses
FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.