Channel Partnerships Manager at Playground

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Childcare, EdTech, SaaSIndustries

Requirements

5+ years in Customer Success, Account Management, or Public Sector partnerships, ideally with government clients at the state level. SaaS, edtech, or govtech experience is a plus
Proven sales background: Must have carried a quota and met or exceeded sales targets, with demonstrated success in managing a book of business and driving revenue growth
Experience selling into government agencies, ideally at the state level; strong preference for candidates with SaaS, edtech, or govtech experience
Proven ability to manage complex, multi-stakeholder relationships and drive adoption and growth across accounts. Must have carried a quota in the past
Strong understanding of government procurement, contract management, and compliance, with a track record of driving customer satisfaction and reducing churn
Excellent communication skills with the ability to lead training sessions and present to senior-level stakeholders in both government and provider networks
Self-motivated, highly organized, and comfortable working independently while collaborating with cross-functional teams
Willingness to work in-person five days a week at our office in Union Square

Responsibilities

Develop Relationships with Government and NGO partners: Ensure that Playground is part of the conversation when government and NGOs invest in child care. Work with these partners to build a project plan that maximizes outcomes for the child care providers in their network
Manage Government-Funded and Non Profit Relationships: Serve as the primary point of contact for Government funded groups, shared services, and state government clients (including Iowa, Indiana, Kansas, Arizona, Texas, and more as we grow). Build trusted relationships with key decision-makers and craft tailored strategies to drive impact and growth across agencies
Drive Provider Adoption: Develop and execute strategies to increase adoption of Playground’s platform among childcare providers participating in state-funded programs. Design and lead webinars, training sessions, and support resources tailored to the unique needs of government stakeholders and their provider networks
Monitor Program Health: Track and analyze key performance indicators across government accounts. Anticipate risks and implement proactive solutions to improve retention and satisfaction

Skills

Key technologies and capabilities for this role

Channel SalesGovernment RelationsPartnership ManagementAccount ManagementSales StrategyRelationship BuildingProject PlanningProvider Adoption

Questions & Answers

Common questions about this position

What experience is required for the Channel Partnerships Manager role?

Candidates must have 5+ years in Customer Success, Account Management, or Public Sector partnerships, ideally with government clients at the state level, a proven sales background with carried quota and met targets, experience selling into government agencies, and ability to manage complex multi-stakeholder relationships.

Is this position remote or onsite?

The position is onsite.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Playground?

Playground is a collaborative, high-growth startup with a team of owners not afraid to dive into large, complex projects, focused on building the account management organization.

What makes a strong candidate for this position?

A strong candidate has 5+ years in customer success or account management with state government experience, proven quota-carrying sales success, and skills in managing complex relationships, with SaaS, edtech, or govtech as a plus.

Playground

Platform for hosting and sharing virtual events

About Playground

PlaygroundApp.com provides a platform for creators and cultural makers to host and share virtual events and experiences, ranging from operas to raves. The platform connects people globally, allowing users to discover and participate in cultural events from anywhere. It serves artists, musicians, and cultural enthusiasts, helping them reach wider audiences and monetize their events. PlaygroundApp operates in the growing virtual events market, offering a curated selection of experiences that cater to diverse interests. The company generates revenue through ticket sales, subscription fees, and partnerships, supporting both free and paid events to engage a broad user base.

New York City, New YorkHeadquarters

2019Year Founded

$3.3MTotal Funding

SEEDCompany Stage

VR & AR, EntertainmentIndustries

11-50Employees

Risks

Emerging competition from platforms like Saakuru Labs could divert attention from Playground.

User adoption may be challenging if Playground doesn't differentiate from existing platforms.

A shift back to in-person events could reduce demand for virtual experiences.

Differentiation

Playground offers a unique blend of virtual and cultural arts events.

The platform connects global audiences through shared cultural experiences.

Playground supports both free and paid events, catering to diverse user preferences.

Upsides

Increased demand for hybrid events expands Playground's audience reach.

AI-driven content curation can enhance user engagement on Playground.

5G technology improves Playground's livestream quality and interactive features.

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