FreshBooks

Channel Account Manager

Berlin, Berlin, Germany

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software as a Service (SaaS), Customer Experience, Employee Experience, Enterprise SoftwareIndustries

Requirements

Candidates should have a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business planning skills, with significant contributions to growth within the channel community in Germany, particularly in the EX/CX space, and a history of delivering impactful results. They should possess a key understanding of the Distribution landscape in Germany with previous experience working in a tier 2 model.

Responsibilities

The Channel Account Manager will strategically manage and expand major channel partnerships in Germany, driving substantial revenue growth, develop and implement comprehensive strategies for partner engagement, focusing on high-value opportunities in the EX/CX space, mentor and inspire a team, fostering a culture of innovation and excellence in partnership management, collaborate with regional business heads and cross-functional teams to align partnership strategies with overall business objectives, establish and maintain strong executive relationships with key partners, ensure mutual growth and success, drive partner program enhancements, including incentive models, enablement strategies, and performance metrics, to maximize partner engagement and revenue generation, regularly review and adjust strategies to respond to market changes and partner feedback, ensuring alignment with company goals and partner needs.

Skills

Partner Relationship Management
Business Planning
Strategic Partnership Development
Channel Sales
Customer Experience (CX)
Employee Experience (EX)
Business Strategy
Stakeholder Engagement

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Key Metrics

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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