カスタマーテック戦略&アドバイザリーコンサルタント ー ソング本部 at Accenture

Tokyo, Japan

Accenture Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consulting, TechnologyIndustries

Requirements

  • Expertise in customer area or related technologies and solutions
  • Constantly staying updated with rapidly evolving technology knowledge
  • Ability to articulate technology in business terms and connect it to customer growth agendas
  • Motivation to realize customer needs and provide valuable experiences to end-users/life users by fulfilling the roles in business content
  • For Customer Tech Advisory Consultant:
  • 7+ years of experience in one of the following:
  • Pre-sales experience in multiple areas with Salesforce, Adobe etc. SaaS, plus enterprise consulting experience
  • B2C technology consulting experience
  • Technology knowledge
  • For Customer Tech Strategy Consultant:
  • 5+ years of experience in one of the following:
  • From strategy consulting firm, with SI experience in previous job
  • From strategy consulting firm, with technology consulting experience in current job
  • Preferred Requirements
  • Experience in business requirements definition and system requirements definition in front-end areas
  • Experience in implementation/operation of Salesforce-related products (Commerce Cloud, Marketing Cloud, Service Cloud etc.)
  • Experience in implementation/operation of Adobe (Experience Manager, Campaign, Marketo etc.)
  • Experience in implementation/operation of CDP/BI such as Treasure Data, Tableau, Snowflake etc

Responsibilities

  • Collaborate with Accenture consultants and engineers to formulate technology utilization strategies for business growth and on-site business reform, gain agreement with customers, and realize them
  • Proposal Activities:
  • Draw technology strategies starting from business goals to be achieved
  • Formulate proposals that improve customer operations, end-user, or life user experiences
  • Business Requirements Definition, System Requirements Definition:
  • Define business requirements with CXO business goals in mind, considering subsequent system development
  • Translate business requirements into system requirements (mainly front-end technology areas)

Skills

Key technologies and capabilities for this role

SalesforceAdobeCommerce CloudMarketing CloudService CloudExperience ManagerAdobe CampaignMarketoTreasure DataTableauSnowflakeCDPGenerative AIBusiness Requirements DefinitionSystem Requirements Definition

Questions & Answers

Common questions about this position

What experience is required for the Customer Tech Advisory Consultant role?

Candidates need 7+ years in either pre-sales with Salesforce/Adobe SaaS across multiple areas plus enterprise consulting, or B2C technology consulting, along with expertise in customer area technologies.

What are the requirements for the Customer Tech Strategy Consultant position?

Candidates must have 5+ years in either strategy consulting firm background with prior SI experience, or strategy consulting with current technology consulting experience.

What common skills are required for both consultant roles?

Proficiency in customer area technologies and solutions, constant catch-up on evolving technologies, and ability to articulate technology in business terms linked to customer growth agendas.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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