[Remote] Certified Health Coach at TailorCare

Remote

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Current NBC-HWC designation
Minimum of 1 year of experience as a health coach in person and/or in a virtual setting
Bachelor’s degree or commensurate experience
Experience working with behavior change or chronic disease management, including but not limited to MSK, diabetes, weight loss, nutrition, mental health
Excellent communication and collaboration skills
Continuous learning mindset
Comfortable in a dynamic, fast-paced, start-up environment
Ability to work independently with discipline and urgency
Knowledge and understanding of integrative, science- and evidence-based coaching techniques and modalities
Knowledge of digital health, behavioral health and musculoskeletal conditions
Commitment to maintaining certification and continuing education requirements

Responsibilities

Provide a human touch to the digital recovery experience for members
Support members’ journeys, reinforcing skill-building and behavior change to optimize engagement in the app
Reach out to members per service and workflow expectations
Manage member expectations of experience and outcomes
Actively listen to and address member challenges while collaborating with them to make healthy lifestyle changes
Monitor member pathway dashboard and key performance indicators (KPIs)
Triage member queries and advise appropriate team members, as outlined by clinical and technical protocols
Document all communications using Clinical Documents
Participate in regular coaching observations and ongoing training with Team Leader and management
Collaborate with members to make healthy lifestyle changes and provide ongoing support and guidance

Skills

Health Coaching

Communication

Empathy

Relationship Building

Behavior Change

Active Listening

Triage

Documentation

TailorCare

Personalized care navigation for musculoskeletal pain

About TailorCare

TailorCare provides personalized healthcare services for patients experiencing joint, back, and muscle pain. The company focuses on creating specialized treatment plans for individuals with musculoskeletal issues. Their approach involves care navigation, where they connect patients with specialists, coordinate appointments, and explain treatment options, ensuring that patients receive tailored care that meets their specific needs. Unlike many competitors, TailorCare partners with health plans and risk-bearing entities, allowing them to offer their services at no additional cost to patients. The goal of TailorCare is to empower patients to make informed decisions about their health, improve patient outcomes, and reduce unnecessary treatments, ultimately leading to cost savings for both patients and healthcare partners.

Chicago, IllinoisHeadquarters

2022Year Founded

$60MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

11-50Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

401(k) Company Match

Risks

Integration challenges with RecoveryOne could lead to operational inefficiencies.

Regulatory scrutiny may arise from the RecoveryOne acquisition.

Dependence on health plan partnerships could impact revenue if relationships change.

Differentiation

TailorCare offers personalized care navigation for musculoskeletal pain management.

The company partners with health plans to provide cost-effective care solutions.

TailorCare integrates virtual physical therapy through its acquisition of RecoveryOne.

Upsides

The rise of telehealth expands TailorCare's digital health service opportunities.

Partnerships with major health plans enhance TailorCare's market reach.

Focus on value-based care aligns with TailorCare's cost-reduction model.

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