[Remote] Certified Health Coach at TailorCare

Remote

TailorCare Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Current NBC-HWC designation
  • Minimum of 1 year of experience as a health coach in person and/or in a virtual setting
  • Bachelor’s degree or commensurate experience
  • Experience working with behavior change or chronic disease management, including but not limited to MSK, diabetes, weight loss, nutrition, mental health
  • Excellent communication and collaboration skills
  • Continuous learning mindset
  • Comfortable in a dynamic, fast-paced, start-up environment
  • Ability to work independently with discipline and urgency
  • Knowledge and understanding of integrative, science- and evidence-based coaching techniques and modalities
  • Knowledge of digital health, behavioral health and musculoskeletal conditions
  • Commitment to maintaining certification and continuing education requirements

Responsibilities

  • Provide a human touch to the digital recovery experience for members
  • Support members’ journeys, reinforcing skill-building and behavior change to optimize engagement in the app
  • Reach out to members per service and workflow expectations
  • Manage member expectations of experience and outcomes
  • Actively listen to and address member challenges while collaborating with them to make healthy lifestyle changes
  • Monitor member pathway dashboard and key performance indicators (KPIs)
  • Triage member queries and advise appropriate team members, as outlined by clinical and technical protocols
  • Document all communications using Clinical Documents
  • Participate in regular coaching observations and ongoing training with Team Leader and management
  • Collaborate with members to make healthy lifestyle changes and provide ongoing support and guidance

Skills

TailorCare

Personalized care navigation for musculoskeletal pain

About TailorCare

TailorCare provides personalized healthcare services for patients experiencing joint, back, and muscle pain. The company focuses on creating specialized treatment plans for individuals with musculoskeletal issues. Their approach involves care navigation, where they connect patients with specialists, coordinate appointments, and explain treatment options, ensuring that patients receive tailored care that meets their specific needs. Unlike many competitors, TailorCare partners with health plans and risk-bearing entities, allowing them to offer their services at no additional cost to patients. The goal of TailorCare is to empower patients to make informed decisions about their health, improve patient outcomes, and reduce unnecessary treatments, ultimately leading to cost savings for both patients and healthcare partners.

Chicago, IllinoisHeadquarters
2022Year Founded
$60MTotal Funding
SERIES_BCompany Stage
HealthcareIndustries
11-50Employees

Benefits

Remote Work Options
Unlimited Paid Time Off
Parental Leave
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
401(k) Retirement Plan
401(k) Company Match

Risks

Integration challenges with RecoveryOne could lead to operational inefficiencies.
Regulatory scrutiny may arise from the RecoveryOne acquisition.
Dependence on health plan partnerships could impact revenue if relationships change.

Differentiation

TailorCare offers personalized care navigation for musculoskeletal pain management.
The company partners with health plans to provide cost-effective care solutions.
TailorCare integrates virtual physical therapy through its acquisition of RecoveryOne.

Upsides

The rise of telehealth expands TailorCare's digital health service opportunities.
Partnerships with major health plans enhance TailorCare's market reach.
Focus on value-based care aligns with TailorCare's cost-reduction model.

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