Cashier Full Time at BJ's Wholesale Club

Manchester, New Hampshire, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Clear understanding of all BJ’s Membership options, including the importance of renewals, upgrading to BJ’s Loyalty programs
Ability to process Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering membership products
Ability to scan merchandise through a point-of-sale system to ensure accurate inventory counts and purchase totals
Ability to provide excellent member service in an efficient and productive manner
Ability to maintain the overall cleanliness of the front-line department
Commitment to club policies, procedures, compliance, honesty, integrity, safety, inclusion, diversity, teamwork, speed, agility, innovation, and maintaining a friendly and positive attitude
Daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA) and club standards (Fast, Friendly Full, Fresh, Clean; Grand opening look daily)
Understanding of how to access and read production and/or financial performance reporting for the department

Responsibilities

Processes Member purchases, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments
Offers all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs and Rewards redemption
Provides a high level of customer service to Members and checks Members out in a timely and efficient manner
Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members
Fills shopping carts when necessary and assists Members
Maintains the overall cleanliness of the front-line department
Delivers service excellence through all points of contact, resolves and deescalates member concerns, ensures a safe and positive environment
Supports flawless execution, holds self accountable, acts with honesty and integrity, leads with the member in mind, escalates concerns as appropriate
Works as a team to achieve goals, deliver GOLD club standards daily, ensures all items stocked, promotional plans executed, visible accurate signage, clean and organized areas

Skills

Key technologies and capabilities for this role

CashieringCustomer ServicePayment ProcessingMembership ManagementPoint of SaleRetail Operations

Questions & Answers

Common questions about this position

What benefits are offered to full-time Cashiers at BJ's Wholesale Club?

Benefits include weekly pay, free BJ’s Memberships, generous paid time off for vacation, personal, sick days, holidays, bereavement, and jury duty, flexible health benefits with medical, dental, vision, HSA, and FSA options, 401(k) with company match, and an Employee Stock Purchase Plan at a 15% discount.

Is this Cashier position full-time or part-time?

The position is full-time.

What skills or qualities are important for the Cashier role?

Key qualities include providing courteous and friendly service, processing purchases efficiently including scanning merchandise and accepting payments, maintaining cleanliness, acting with honesty and integrity, embracing inclusion and diversity, and delivering GOLD Member Standards like Greet, Anticipate, Appreciate.

What is the company culture like at BJ's Wholesale Club?

The culture emphasizes teamwork, purpose, opportunity, flawless execution, accountability, honesty, integrity, inclusion, diversity, collaboration, respect, speed, agility, innovation, and delivering service excellence with a focus on members.

What makes a strong candidate for the Cashier position?

Strong candidates demonstrate a friendly and positive attitude, commitment to member service excellence, ability to work as a team, speed and agility, and adherence to club policies, procedures, and GOLD standards.