Care Coordinator
Valera HealthFull Time
Entry Level & New Grad, Junior (1 to 2 years)
Candidates must possess a Bachelor's degree in Human Services or a related field, along with at least 2 years of case management experience working with individuals with serious mental illness, the elderly, or those with physical disabilities. Proficiency in Microsoft Outlook, Word, and Windows is required, with a preference for experience collaborating with medical professionals.
The Case Management Coordinator will coordinate, document, and communicate all aspects of the utilization/benefit management program. They will conduct comprehensive evaluations of member needs, recommend case resolutions, and identify high-risk factors impacting member outcomes. Responsibilities include coordinating and monitoring care plan activities, using a holistic approach to overcome barriers, and escalating quality of care issues. The role involves utilizing negotiation and influencing skills to secure appropriate services, providing coaching to empower members, and ensuring compliance with regulatory guidelines and company policies.
Comprehensive pharmacy and healthcare services
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.