K Health

Care Concierge

New York, New York, United States

$40,000 – $60,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Patient CareIndustries

Requirements

Candidates should possess a patient-first mindset, demonstrating accountability and enterprise, with a strong ability to work independently and contribute to team goals. The role requires flexibility, including the ability to work nights, weekends, and some holidays, and the potential for future remote work.

Responsibilities

The Care Concierge Agent will coordinate appointments for patients, provide information regarding treatment options, handle patient support questions, and manage provider schedules to ensure the clinic operates smoothly, delivering high-quality medicine. They will also take a white-glove approach to handling patient needs and provide a warm and welcoming experience for both providers and patients, while being open to new ideas and processes for continuous improvement.

Skills

Patient Coordination
Appointment Scheduling
Patient Support
Provider Scheduling
Communication
Problem-Solving
Teamwork
White-glove service

K Health

AI-driven personalized healthcare subscription service

About K Health

K Health provides personalized medical care using artificial intelligence to assist individuals with various healthcare needs, including primary care, chronic condition management, urgent care, and mental health services. The platform connects users with licensed healthcare providers and utilizes AI tools to deliver data-driven healthcare solutions. K Health operates on a subscription-based model, charging membership fees for access to its services, which are available to adults across the 48 continental U.S. states. Unlike traditional insurance, K Health does not cover ancillary services such as labs, equipment, or medication costs. The company aims to improve healthcare accessibility and affordability, supported by mission-driven investors.

New York City, New YorkHeadquarters
2016Year Founded
$382.1MTotal Funding
LATE_VCCompany Stage
AI & Machine Learning, HealthcareIndustries
201-500Employees

Risks

Increased competition from Hackensack Meridian Health's AI-driven platform may impact market share.
Cedars-Sinai's expanded virtual services could draw users away from K Health.
Recent $59M down round funding suggests potential financial instability for K Health.

Differentiation

K Health uses AI to deliver personalized primary care through a digital platform.
The platform offers a free symptom tracker comparing users to similar profiles.
K Health partners with major health systems like Cedars-Sinai for scalable solutions.

Upsides

K Health raised $50M to expand its AI platform and reach.
The shortage of primary care physicians increases reliance on AI solutions like K Health.
Hybrid healthcare models create opportunities for K Health's integration into traditional systems.

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