Marketplace Partner Manager

Position Overview

PointClickCare is seeking a strategic and collaborative individual for the role of Marketplace Partner Manager. This role involves managing relationships with healthcare technology and provider organizations that have integrated their solutions with the PointClickCare Senior Care platform. The Marketplace Partner Manager will engage with vendor partners in their assigned categories, guide them through certification and go-live processes, and provide ongoing support to ensure their success. This position requires strong collaboration skills, both externally with partners and internally with PointClickCare's cross-functional teams.

About PointClickCare

At PointClickCare, our mission is to help providers deliver exceptional care, starting with our people. As a leading, founder-led, and privately held health tech company, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, our platform serves more than 30,000 provider organizations, impacting millions of lives. We reinvest a significant percentage of our revenue into research and development, providing our employees with the resources to innovate and make a lasting impact.

Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, PointClickCare offers flexibility, growth opportunities, and meaningful work. We empower our people to be the architects of a smarter healthcare future, one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making, enhancing collaboration, improving outcomes, and maximizing impact. Our hiring practices focus on uncovering AI expertise, and we continuously invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare so it doesn’t just survive, it thrives.

Learn more about PointClickCare:

• Life at PointClickCare
• Glassdoor
• LinkedIn
• Marketplace: https://marketplace.pointclickcare.com

Key Responsibilities

• Partner Relationship Management:
  • Build and maintain strong relationships with strategic integration partners in assigned categories.
  • Introduce innovative ideas and new technologies into the Marketplace.
  • Drive and implement changes to how information is accessed and shared across the healthcare industry.
  • Gather valuable insights from vendor interactions to shape use case development in the Marketplace, considering customer demand and vendor capabilities.
  • Work closely with leadership to influence the strategy and direction of the Marketplace.
  • Utilize strong relationship management skills to understand how vendors fit within the broader Marketplace ecosystem.
  • Act as the voice of the partner internally and advocate for partner success through cross-functional efforts.
  • Contribute to the growth and development of the Marketplace model, a key component of PointClickCare's senior care strategy.

Employment Type

• Full-Time

Location Type

• [Information not provided]

Salary

• [Information not provided]