Director of Marketplaces
TrueworkFull Time
Expert & Leadership (9+ years)
Candidates must possess proven expertise in scaling a digital marketplace and have a blend of user empathy and commercial savvy. Experience in personalization, search, and checkout is required, along with a strategic vision backed by data and the ability to build and mentor a team of PMs. Strong analytical skills for running A/B tests and iterating rapidly are essential.
The Director of Product, Marketplace will set an ambitious product vision and long-term strategy for the marketplace, defining value propositions for users and partners. They will own the entire customer journey within the marketplace, from discovery to post-purchase engagement. This role involves defining and driving the roadmap across various verticals, leading and mentoring a team of Product Managers, and setting success metrics to measure impact and drive iteration.
Mobile app for managing social benefits
Propel focuses on improving access to social welfare resources for low-income Americans through its mobile app, Providers. This app allows users to easily check their EBT balances without needing to call a customer service number, making it more convenient for them to manage their benefits. Additionally, Providers offers personalized deals, such as coupons and resources, to help users save money, as well as job postings that cater to various schedules, from temporary gigs to full-time positions. Propel distinguishes itself from competitors by specifically targeting the needs of low-income individuals who are often neglected by traditional tech solutions. The company's goal is to enhance the user experience of America's safety net and to raise awareness about critical issues like Medicaid churn, ensuring that users can navigate these challenges effectively.