Email Operations Manager

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Biotechnology, Health and WellnessIndustries

Requirements

The Email Operations Manager should have experience in managing the operational backbone of lifecycle marketing efforts, ensuring precision and impact in campaigns and automated flows. Responsibilities include implementation, reporting, technology oversight, and process optimization. A passion for the company's mission is key, and experience with email marketing legal standards like CAN-SPAM and GDPR is necessary. Familiarity with reporting tools such as Looker and experience with Customer Data Platforms (CDPs) are also beneficial.

Responsibilities

The Email Operations Manager will be responsible for the end-to-end execution of marketing campaigns and automated flows, ensuring on-time delivery and quality. This includes leading training for contractors, building and maintaining reporting frameworks, partnering with analytics teams for automated dashboards, and surfacing actionable insights. The role also involves overseeing the lifecycle marketing tech stack, identifying and integrating new tools, maintaining vendor relationships, identifying inefficiencies, standardizing workflows, and implementing best practices to improve campaign performance and team efficiency. Key tasks include QA testing of emails, maintaining list hygiene, and ensuring compliance with legal standards.

Skills

Email Marketing

Campaign Management

CRM

Data Analysis

A/B Testing

Marketing Automation

Project Management

Communication

Eight Sleep

Personalized temperature control for better sleep

About Eight Sleep

Eight Sleep focuses on enhancing sleep quality through its main product, The Pod, which is a bed accessory that allows users to control the temperature on each side of the bed. This temperature can be adjusted between 55°F and 110°F, catering to individual preferences for a more comfortable sleep experience. The Pod also tracks sleep patterns and provides health insights, helping users understand their sleep quality and trends. It includes features like a gentle vibration and thermal alarm for waking up. Eight Sleep differentiates itself from competitors by offering a direct-to-consumer sales model with flexible payment options and a risk-free 30-night trial, making it easier for customers to try their product. The company's goal is to improve sleep quality and overall wellness for its users.

New York City, New YorkHeadquarters

2014Year Founded

$157.6MTotal Funding

SERIES_CCompany Stage

Consumer Software, Healthcare, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Unlimited Paid Time Off

Commuter Benefits

Parental Leave

Company Equity

Risks

High price point of Pod 4 Ultra may limit market penetration.

Expansion into UAE may face cultural and regulatory challenges.

Reliance on direct-to-consumer sales could be vulnerable to shifts in buying behavior.

Differentiation

Eight Sleep offers personalized temperature control with The Pod, enhancing sleep quality.

The Pod provides sleep and health insights, setting it apart in the wellness market.

Eight Sleep's direct-to-consumer model includes flexible payment options and risk-free trials.

Upsides

Expansion into the UAE indicates growing international presence and revenue potential.

Partnership with athletes like Taylor Fritz boosts brand visibility in sports sectors.

Continuous product improvement with Pod 4 Ultra positions Eight Sleep as a tech leader.

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