Revenue Operations Lead
Dagster Labs- Full Time
- Senior (5 to 8 years)
Candidates should possess 5+ years of experience in operations, supply chain, manufacturing, hardware, or a related field, ideally in a high-growth or tech-driven environment. They should demonstrate an ability to jump into ambiguous challenges, quickly assess the landscape, and drive solutions. Experience and comfort in communicating with executives, both internally and externally, and an ability to turn vision into action are required, along with a highly organized and logical approach to problem solving, an obsession with quality and attention to detail, and demonstrable skill at leveraging Excel/Google Sheets, Google Slides, Slack, SmartSheets, and MacOS.
The Business Operations Manager will support the COO and help drive key initiatives across Supply Chain, Operations, Manufacturing, Quality, IT, and Business Systems. They will work cross-functionally with Hardware, Membership Services, and Program Management teams to streamline processes and enhance efficiency, support executive decision-making through data analysis and proactive problem-solving, lead special projects and act as a hands-on contributor to evolving operational needs, establish and optimize operational workflows to improve scalability and reduce friction across teams, and assist the COO with organizational design, recruiting, and retention. They will also help hold the organization accountable to its commitments and deliver on them, while fostering a positive and collaborative culture and demonstrating a results-oriented and dedicated personality with creative and critical thinking capabilities.
Wearable fitness tracker with personalized insights
WHOOP offers a fitness membership that focuses on improving personal health and performance through a wearable device called the WHOOP Strap 3.0. This device continuously collects physiological data, including heart rate, sleep patterns, and recovery levels, to provide users with personalized recommendations on their daily activity, sleep needs, and readiness for performance. Unlike many competitors, WHOOP operates on a subscription model, where users pay a fee to access the membership, which includes the device and continuous insights through the WHOOP app. This model not only provides a steady revenue stream but also fosters a strong community among users, encouraging engagement through teams, challenges, and social features. The goal of WHOOP is to help users optimize their health and performance while minimizing injury risk.