Director of Customer Operations
Qualified.com- Full Time
- Expert & Leadership (9+ years)
The Quality Operations - Screening Advisor is responsible for efficiently processing tasks related to background and credential screening, account review, and investigating concerns for new and existing service professional accounts at Angi. This role involves backend processing and frontline customer support.
For 30 years, Angi® has been dedicated to getting jobs done well by connecting homeowners with reliable, skilled professionals and connecting professionals with homeowners seeking services.
Angi at a glance:
Why join Angi: Angi® is shaping the future of the home services industry, fostering an environment where homeowners, service professionals, and employees all benefit from more jobs done well. We make it easier for homeowners to find skilled pros for any home need, and we act as a business partner for pros, helping them find work and grow their businesses. We believe home is the most important place on earth and are committed to making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home, and we look forward to welcoming you.
Sustainability consulting for ESG performance ratings
Angi Sustainability focuses on sustainability consulting by providing Environmental, Social, and Governance (ESG) performance ratings and science-based targets for investments. The company collaborates with organizations like the Carbon Disclosure Project and the United Nations Global Compact to help institutional investors and corporations improve their ESG practices. Angi Sustainability stands out by offering both consultancy services and subscription-based analytical tools, allowing clients to measure and enhance their sustainability efforts. The goal is to support clients in making responsible investment decisions and advancing their sustainability initiatives.