Business Operations Intern at Shakudo

Toronto, Ontario, Canada

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Technology, Artificial Intelligence, DataIndustries

Requirements

3+ years of experience in business operations, billing/finance, or similar cross-functional roles
Experience working with AP/AR processes and billing systems (e.g., Stripe, or similar)
Excellent communication, problem-solving, and organizational skills
Comfortable with ambiguity and a fast-paced, dynamic environment
Strong attention to detail, ownership mentality, and ability to execute autonomously
Bachelor’s degree in Business, Math, Operations, or a related field required
Startup or B2B SaaS experience is a plus
Must be available to work full-time from our Toronto office

Responsibilities

Support core business activities across departments to ensure operational efficiency and alignment
Develop, document, and improve internal processes across business functions
Coordinate cross-functional initiatives and special projects that align with company priorities
Own and manage end-to-end billing workflows, including generating and sending client invoices, tracking usage-based metrics, and reconciling payments
Work closely with Customer Success, Engineering, and Finance to ensure billing accuracy and client contract alignment
Monitor and follow up on outstanding payments, coordinate billing cycles, and maintain clear records of invoicing activity
Support Accounts Receivable (AR) processes by tracking incoming payments and addressing discrepancies or delays
Support Accounts Payable (AP) processes, including vendor invoice tracking, approvals, and timely disbursements
Oversee HR administrative tasks, including onboarding, offboarding, policy updates, and team communications
Maintain employee records, systems, and compliance documentation
Assist in developing internal initiatives to support engagement, retention, and performance
Partner with leadership on ad-hoc strategy initiatives that drive growth, efficiency, or scalability
Gather and analyze data to develop recommendations and present insights to key stakeholders
Assist with maintaining compliance frameworks including SOC 2, data privacy, and internal audits
Help prepare for and coordinate with external audit partners, and implement corrective actions as needed
Manage calendars, internal tooling, team resources, and general admin to ensure smooth daily operations
Jump into any area of the business that requires resourcing or rapid problem-solving

Skills

Data Analysis

Billing Management

Invoicing

Accounts Receivable

Accounts Payable

Process Improvement

Cross-Functional Coordination

Client Relationship Management

Financial Reconciliation

Shakudo

End-to-end platform for AI projects

About Shakudo

Shakudo offers a platform designed to support organizations in developing and managing AI and data-intensive products. Their main product, the Hyperplane platform, facilitates the entire workflow of AI projects, from initial ideas to deployment. It automates the optimization of resources, helping teams select the best configurations without the need for complex setups. This makes it easier for data scientists and AI teams to focus on building and maintaining their models efficiently. Shakudo differentiates itself from competitors by providing a subscription-based service with tiered pricing, allowing organizations to choose the level of access that suits their needs. The goal of Shakudo is to simplify the AI development process, enabling organizations to implement their AI projects more quickly and reliably.

Toronto, CanadaHeadquarters

2021Year Founded

$9.8MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

11-50Employees