Business Account Executive, Mobile Sales at Comcast

San Francisco, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Understand Comcast's Operating Principles and make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put customers first, give them seamless digital options at every touchpoint, and make them promoters of products and services
Be an enthusiastic learner, user, and advocate of Comcast's game-changing technology, products, and services, especially digital tools and experiences ("Know your stuff")
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - join huddles, make call backs, and help elevate opportunities to do better for customers
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, customers, investors, and communities
Regular, consistent, and punctual attendance; able to work nights, weekends, variable schedules, and overtime as necessary
Excellent verbal and written skills, with skill in presenting, persuading, and negotiating
Consistent exercise of independent judgment and discretion in matters of significance

Responsibilities

Assist with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services
Promote the sale of bundled products to ensure the optimal solution for the customer; sell with goals of exceeding departmental, financial, and unit targets
Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships; focus on goal achievement and be results driven
Assist with developing sales territory, including cultivation of local business partnerships and organizational affiliations
Retain customer base by delivering on the Comcast Credo; ensure a superior customer experience; maintain and build customer relationships to drive retention; work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow-up skills
Prepare sales and activity reports as required
Participate in out-of-the-office meetings with customers on a regular basis
Develop relationships with individual businesses and the community; position the Comcast brand as key components of the sales strategy and keep with Comcast's touchstones
Responsible for the sale of integrated communication structure to small-to-medium business customers
Other duties and responsibilities as assigned

Skills

Sales Presentations

Cold Calling

Lead Generation

Prospecting

Customer Retention

Bundled Products Sales

Business Development

Relationship Building

Territory Management

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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