Broker Relationship Manager

Employment Type: Full-time

Position Overview

Humana is seeking a passionate and strategic Broker Relationship Manager (BRM) to join our caring community and contribute to the well-being of the Medicare population. This role is integral to achieving sales growth, improving results, and operational goals within the assigned market, while also coordinating on a national level. You will be responsible for maintaining and supporting external field sales resources, including Agents, Agencies, and Partners.

Responsibilities

• Manage all available resources to achieve sales growth, improve results, and operational goals within the assigned market.
• Coordinate sales efforts on a national level.
• Maintain and support all external field sales resources within the market (individual Agents, Agencies, and Partners).
• Develop external market engagement and sales strategy in coordination with the Director, local markets, tele-sales executives, and account executives, including all sales support.
• Collaborate with other BRMs to support national and regional Partners, ensuring a consistent Agent experience across all markets.

Requirements

• 2+ years of sales experience in the Medicare industry.
• Active Health Insurance license within the stated region, or the ability and willingness to obtain one within 90 days.
• Prior experience with public speaking and presentations.
• Prior experience using CRM tools, Sales/Marketing Resources, and Microsoft Office, with proficiency in TEAMS, Excel, and PowerPoint.
• This role is part of Humana's Driver Safety Program and requires a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
• Must reside or be willing to relocate to the region (Colorado Springs/Denver).

Preferred Qualifications

• Bilingual with the ability to speak, read, and write in both English and Spanish without limitations or assistance.
• Associate or Bachelor's degree.
• Prior Sales leadership experience, including leading and training a team of sales associates, utilizing technology tools, and building relationships with communities and medical providers.

Humana Benefits

Humana offers a variety of benefits designed to promote the best health and well-being of our employees and their families, including:

• Health benefits effective day 1.
• Paid time off, holidays, volunteer time, and jury duty pay.
• Recognition pay.
• 401(k) retirement savings plan with employer match.
• Tuition assistance.
• Scholarships for eligible dependents.
• Parental and caregiver leave.
• Employee charity matching program.
• Network Resource Groups (NRGs).
• Career development opportunities.

Additional Information

• This role is considered "remote/work at home."
• You must live within the region (Colorado Springs/Denver area) to be considered.
• Willingness to travel up to 25% within the region is required.
• Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment provided by an outside vendor to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Virtual Pre-Screen

As part of our hiring process, we will be using HireVue, an interviewing technology, to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If selected for a first-round interview, you will receive an email invitation to participate in a HireVue interview. Please ensure you check your spam or junk folders for this communication.