Humana

Broker Relationship Executive (Bilingual)

Florida, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

Broker Relationship Executive

Employment Type: Full time Pay Range: $48,800 - $65,900 per year Location Type: Remote (with occasional travel)

Position Overview

Become a part of our caring community and help us put health first. Are you passionate about contributing to the well-being of the Medicare population? Are you looking for a role that will let your creative ideas, relationship management, and sales ability shine? If so, the Broker Relationship Executive position is the right position for you. The Broker Relationship Executive engages independently contracted agents regarding the retail products available from Humana, including Medicare, dental & vision. The work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Broker Relationship Executive (BRE) recruits, trains, and impacts the selling behaviors of agents via telephonic & electronic communication methods. Typical responsibilities of the BRE include but are not limited to:

  • Inbound and outbound calling to agents
  • Collaborating with field representatives and local Humana market offices to achieve sales goals
  • Organizing and managing the day-to-day selling and/or account management activity
  • Achieving new sales and/or renewal goals for a defined territory

Requirements

Required Qualifications:

Candidate must meet one of the following:

  • Bachelor's Degree plus 2 to 3 years of strong relationship management and sales experience
  • 5 or more years of strong relationship management and sales experience

Candidate must meet ALL of the following:

  • Active Health & Life Insurance licenses OR ability to obtain prior to start date
  • Proficiency with Microsoft Office programs (Outlook, Excel, PowerPoint, Word)
  • Bilingual in English and Spanish; Ability to read, write, speak without limitations or assistance

Preferred Qualifications:

  • Experience working with Medicare Products
  • Healthcare industry experience

Work-At-Home Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable, or DSL connection is suggested.
  • Satellite, cellular, and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Additional Information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Company Information

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends out...

Skills

Relationship Management
Sales
Medicare
Microsoft Office Suite
Bilingual (English/Spanish)
Health Insurance
Life Insurance
Account Management
Recruiting
Training

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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