Branch Coordinator at Owens & Minor

Charlottesville, Virginia, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Act as the first point of contact for patients arriving in person
Answer inbound calls on a multi-line phone system, providing information and troubleshooting issues
Process orders, create new orders, and work with multiple systems simultaneously
Verify delivery appointments and insurance information
Obtain authorization of equipment based on payor guidelines
Monitor incoming faxes and perform data entry
Work with sales team, referrals, and patients to gather necessary documentation for billing
Request health plan authorizations/information as required
Collect credit card payments and billing information
Reconcile daily receivables and submit to the lock box
Perform outbound customer satisfaction calls
Conduct downloads of recording devices (e.g., apnea monitors, oximeters, CPAP devices)
Perform functional tests on respiratory equipment
Perform other duties as required