Billing and Accounts Receivable Specialist at Rilla

New York, New York, United States

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$87,000 – $140,000Compensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

2-3+ years in billing/accounts receivable, preferably at a high-growth SaaS or enterprise company
Hands-on with ERP/accounting systems (NetSuite + Salesforce strongly preferred)
Advanced Excel/Sheets skills, and comfortable working with 10,000+ transaction datasets
Catch mistakes others miss and take pride in accurate, timely work
Clear, direct, and not afraid to speak up with ideas or flag risks
Entrepreneurial spirit and willingness to roll up sleeves and work hands-on in a fast-paced, dynamic environment
Bachelor’s degree in Accounting, Finance, Economics, or related field preferred, but not required
Customer obsessive, infinite learner, team player, unafraid of failure, affinity for the unconventional, extremely focused
Excited about working ~70 hours a week in person with ambitious people, building a generational company, owning critical financial processes

Responsibilities

Monitor outstanding balances, follow up on overdue accounts, and partner with Customer Success to resolve payment issues
Maintain meticulous collections documentation and send timely customer account statements
Prepare, review, and distribute accounts receivable invoices through platforms like NetSuite and customer billing portals
Ensure accurate cash application of payments and maintain clean AR ledgers
Support billing portal registrations, compliance requirements, and collaborate with legal, customer success, and insurance teams as needed
Identify and execute process improvements to streamline billing and AR operations
Manage billing operations, drive collections, and ensure accurate and timely cash flow reporting
Work closely with the Head of Finance & Operations, Customer Success, and Sales to tighten up systems, solve messy problems, and provide visibility into business performance

Skills

Key technologies and capabilities for this role

Accounts ReceivableBillingInvoice ProcessingPayment CollectionCustomer Account Management

Questions & Answers

Common questions about this position

What is the salary range for the Billing and Accounts Receivable Specialist position?

The salary range is $87K - $140K.

Is this role remote or onsite?

The position is onsite.

What skills or qualities are they looking for in candidates?

They seek a customer obsessive who delights clients, an infinite learner who seeks discomfort, a team player who gives and receives feedback, someone unafraid of failure who sees it as a learning opportunity, with affinity for the unconventional, and extreme focus.

What is the company culture like at Rilla?

Rilla fosters a culture of customer obsession, infinite learning, team collaboration, embracing failure as growth, unconventional thinking, and extreme focus, within a fast-scaling startup backed by top investors.

What makes a strong candidate for this Billing and Accounts Receivable Specialist role?

Strong candidates excel in managing billing operations, driving collections, ensuring accurate cash flow reporting, and building scalable processes, with experience in tools like NetSuite and close collaboration across teams.

Rilla

Speech analytics for outside sales teams

About Rilla

Rilla Voice offers a speech analytics service designed specifically for outside sales teams. Its main product is a virtual ridealong tool that records, transcribes, and summarizes sales conversations, providing insights that help sales managers coach their representatives more effectively. This tool allows managers to analyze conversations and improve sales performance without the need for in-person ridealongs, making them significantly more efficient—reportedly 8 times faster and 20 times more effective. Rilla Voice differentiates itself from competitors by focusing on the unique needs of outside sales teams and delivering measurable improvements in sales metrics, such as increased average ticket prices and consistent week-over-week growth for its clients. The goal of Rilla Voice is to enhance the performance of sales teams through better coaching and analytics, ultimately driving higher sales for businesses.

New York City, New YorkHeadquarters

2019Year Founded

$3.8MTotal Funding

SEEDCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Risks

Increased competition from established players like Gong and Chorus.ai.

Potential privacy concerns over recording face-to-face sales conversations.

Dependence on partnerships, which may not yield expected synergies.

Differentiation

Rilla Voice offers a unique virtual ridealong tool for outside sales teams.

The tool transcribes and analyzes sales conversations for performance improvement.

Rilla Voice's service increases sales managers' efficiency by 20 times.

Upsides

Partnership with ServiceTitan expands Rilla's reach in the home improvement industry.

Rilla Voice is cash flow positive with seven figures in annual recurring revenue.

Growing demand for AI-driven sales coaching tools among SMBs boosts Rilla's market potential.

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