Bilingual Licensed Telesales Agent -
Devoted Health- Full Time
- Entry Level & New Grad, Junior (1 to 2 years)
Candidates must possess at least one year of direct experience in credit and collections, demonstrating knowledge in sales, negotiation, and persuasion tools, along with prior call center experience with financial products preferred. Bilingual proficiency in Spanish and English is required, and candidates should be self-motivated and goal-oriented with a professional demeanor.
The Bilingual Customer Service Representative will handle outbound and inbound calls with delinquent borrowers, aiming to find solutions to bring loans to a current status, process payments for past due payments, and maintain records of contacts and collected payments. They will also adhere to GoodLeap’s collections policies and procedures while striving to meet daily, weekly, and monthly collection and metric goals.
Marketplace for sustainable home upgrades and financing
GoodLeap provides a marketplace for sustainable home solutions, connecting homeowners with professionals who specialize in eco-friendly home improvements. Their platform simplifies the purchasing process by offering a single point of sale technology that allows users to explore various upgrade options and choose flexible payment plans that suit their budgets. Unlike many competitors, GoodLeap focuses specifically on sustainability and partners with over 18,000 professionals nationwide, ensuring a wide range of services and expertise. The company's goal is to help homeowners make environmentally conscious upgrades while saving money, and they also contribute to sustainable energy projects through their partnership with GivePower, donating a portion of their revenue with each transaction.