Bellperson - Various Properties at Altera

Mammoth Lakes, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Resorts, Ski ResortsIndustries

Requirements

High School Diploma or equivalent
Minimum of 2 years of guest service, public relations, or sales experience
Hotel or Resort experience preferred
Professional demeanor, attitude, and appearance
Strong work ethic
Ability to effectively communicate with guests, employees, and management
Ability to perform under pressure
Ability to solve problems using common sense and hotel policy
Willingness to carry out instructions and hotel policies
Valid California driver's license

Responsibilities

Meets and greets guests as they arrive at the resort
Opens car doors and welcomes guests to the hotel
Offers guests assistance with valet services and luggage
Removes luggage from cars and places it on bell carts
Responsible for parking cars utilizing the valet service
Provides information about rooms, hotel, ski area, and local area
Assists guests with valet parking and ski valet services
Assists the front desk with service delivery of newspapers, packages, and towels
Offers additional and concierge services
Sells hotel by offering property shows and answering general inquiries
Completes daily checklist to maintain the overall appearance of the hotel and guest experience, including snow shoveling, trash removal, and light cleaning
Performs related services as requested by Front Desk and Management
Cross-training in alternative departments and properties included

Skills

Key technologies and capabilities for this role

Customer ServiceGuest RelationsValet ParkingLuggage HandlingCommunicationProblem SolvingDriver's LicenseSnow ShovelingConcierge ServicesSales

Questions & Answers

Common questions about this position

What is the pay rate for the Bellperson position?

The position pays $17.00 per hour.

Is this Bellperson role remote or onsite?

This is an onsite position at Mammoth Mountain.

What skills or experience are required for the Bellperson role?

Requirements include a High School Diploma or equivalent, minimum 2 years of guest service, public relations, or sales experience, professional demeanor, strong communication skills, ability to perform under pressure, and a valid California driver's license. Hotel or resort experience is preferred.

What benefits are offered for this Bellperson position?

Benefits include a free season pass, access to Alterra Resorts, ski passes for dependents, free skiing at all Alterra Resorts, discounts on ski/snowboarding lessons, equipment rental, friends and family vouchers, retail & food discounts, and 401k with company match.

What should I include in my application for the Bellperson role?

Indicate your preferred property (Mammoth Mountain Inn or The Village Lodge) if applicable, and be prepared for a background check as offers may be contingent upon successful completion.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees