NeuraFlash

AWS Solution Architect

Colombia

Auto‑apply with AI Apply

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

The AWS Solution Architect requires experience working across a portfolio of managed services engagements as the AWS expert, ensuring customer success in building and launching Amazon Connect solutions for NeuraFlash customers, and conducting technology assessment and audits to identify the need for moving to a CCaaS AWS Connect Platform.

Responsibilities

As an Onward Managed Services AWS Solution Architect, the role involves facilitating business process reviews to identify customer requirements and processes, educating customers on the value proposition of AWS, participating in deep architectural discussions, leading discovery for customers, building ROIs for projects, delivering presentations and estimates, translating customer requirements into contact center design, overseeing and mentoring technical teams, communicating technical concepts clearly, driving best practice contact center design, and managing all aspects of project and customer delivery.

Skills

AWS

Amazon Connect

CCaaS

Customer Success

Technology Assessment

Solution Architecture

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Key Metrics

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

Land your dream remote job 3x faster with AI

Try Jobo Free