Associate Telephonic Client Manager at Remitly

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)
2-3 years of proven sales experience, preferably in a high-volume sales organization or in a business-to-business environment (inside sales account management or territory sales)
Proven success in negotiating contracts and closing business
Strong verbal and written communication skills including the ability to present to an executive-level audience
Ability to effectively partner and collaborate across teams
Has a customer-focused mindset
Must be willing to work on a fixed night shift
Additional for internal applicants: Must be in current role for 1 year; Must not have received any Disciplinary Action within the past 12 months; Must not have any Attendance and Punctuality issues in the past 12 months; Must have a Successful or above rating in the last Enabling Performance cycle

Responsibilities

Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts
Identifies, develops and typically closes new sales opportunities
Creates demand for the organization's products and services by raising their profile with customers
Achieves revenue targets by increasing revenue spend per account
May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies
Meet or exceed monthly and annual sales goals
Identifies and targets revenue/growth opportunities within an assigned territory/set of accounts; develops and implements a detailed strategic sales plan to demonstrate how to maximize those revenue opportunities
Identifies key contacts and decision makers within a customer organization and develops strong relationships with those contacts
Owns the relationship with the customer and is responsible for the overall health/status of the relationship
Provides customer feedback to other parts of the organization (i.e. segment, product, marketing) regarding product or content issues
Negotiates/renegotiates contracts
Demonstrates an in-depth understanding of LexisNexis products, content and solutions including the ability to articulate competitive differentiators and our value proposition
Other duties as assigned

Skills

Telesales

Account Management

Sales Strategy

Relationship Building

Revenue Growth

Contract Negotiation

Customer Feedback

Sales Targets

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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