Customer Onboarding Specialist
Canary TechnologiesFull Time
Entry Level & New Grad
PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration.With PayNearMe, businesses can transform the outdated systems holding them back from achieving progress.PayNearMe has over 200 employees, raised a $45M Series D round in June 2023, and processes billions in payments annually. Headquartered in Silicon Valley, our team is distributed across the U.S. Join us in solving our clients’ biggest payment challenges.
We’re looking for a detail-oriented and motivated Associate Revenue Onboarding Specialist to join our growing client onboarding operations. In this critical role, you will help streamline and scale how we collect, review, and process due diligence materials for new business clients. You’ll support onboarding efforts that directly contribute to company OKRs focused on speed, compliance, and operational efficiency.You’ll work closely with internal teams and external stakeholders—such as payment processors, card networks, and digital wallet providers—ensuring that onboarding packages are complete, compliant, and submitted on time. We’re especially excited about candidates who are comfortable using AI-assisted tools and structured workflows to improve documentation review, data validation, and process automation.
Flexible payments platform for diverse transactions
PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Venmo. The platform is designed to enhance the payment experience for both customers and businesses, making it easy for clients such as consumer lenders and online gaming companies to collect payments. PayNearMe stands out by offering a secure cash payment service at over 60,000 retail locations, which simplifies the payment process for users who prefer cash. Additionally, the platform utilizes artificial intelligence to personalize customer experiences and improve bill pay. The company's goal is to create a seamless and user-friendly payment experience while generating revenue through fees charged to businesses for processing payments.