PayNearMe

Associate Revenue Onboarding Specialist - Remote

Santa Clara, California, United States

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payment ProcessingIndustries

Company Description

PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration.With PayNearMe, businesses can transform the outdated systems holding them back from achieving progress.PayNearMe has over 200 employees, raised a $45M Series D round in June 2023, and processes billions in payments annually. Headquartered in Silicon Valley, our team is distributed across the U.S. Join us in solving our clients’ biggest payment challenges.

Job Summary

We’re looking for a detail-oriented and motivated Associate Revenue Onboarding Specialist to join our growing client onboarding operations. In this critical role, you will help streamline and scale how we collect, review, and process due diligence materials for new business clients. You’ll support onboarding efforts that directly contribute to company OKRs focused on speed, compliance, and operational efficiency.You’ll work closely with internal teams and external stakeholders—such as payment processors, card networks, and digital wallet providers—ensuring that onboarding packages are complete, compliant, and submitted on time. We’re especially excited about candidates who are comfortable using AI-assisted tools and structured workflows to improve documentation review, data validation, and process automation.

Due Diligence & Documentation

  • Collect and organize Know Your Business (KYB) documentation and supporting materials from new business clients.
  • Review submissions for completeness, accuracy, and alignment with underwriting, regulatory, and risk standards.
  • Use AI-powered tools (e.g., OCR, smart forms, data matchers) to streamline documentation analysis and identify gaps.
  • Collaborate with clients and internal teams to resolve documentation issues quickly and efficiently.

Onboarding Package Assembly

  • Compile complete and well-organized onboarding packages for internal and external partner review.
  • Coordinate with internal teams (Sales, Legal, Compliance, Project Managers) to gather missing or supplemental documentation.
  • Submit documentation to reviewers and partners, including payment processors, card networks, and digital wallet providers.
  • Track progress against team OKRs related to onboarding turnaround time, documentation accuracy, and partner SLAs.

Compliance & Partner Coordination

  • Ensure all submissions meet regulatory and partner-specific requirements, such as PCI DSS, Nacha, AML, and card network rules.
  • Support the development of AI-enhanced checklists and quality control tools to ensure compliance at scale.
  • Act as a liaison between onboarding stakeholders and external partners to facilitate a seamless and compliant onboarding experience.

Documentation & System Support

  • Maintain accurate records in onboarding and CRM platforms (e.g., Salesforce, Zendesk).
  • Organize digital files with appropriate tagging, version control, and access management for audit-readiness.
  • Contribute to improvements in onboarding workflows and internal documentation, helping the team meet evolving OKRs around scalability, quality, and automation.

Qualifications

  • Bachelor’s degree in Business, Finance, Economics, or a related field preferred. Equivalent professional experience will be considered.
  • 1–3 years in onboarding, underwriting support, compliance operations, or document management in fintech, payments, or financial services.
  • Familiarity with KYB, AML, PCI DSS, Nacha, and other regulatory frameworks.
  • Experience supporting structured, audit-ready workflows and working with external partners (e.g., card brands, processors).
  • Exposure to AI tools used in business operations (e.g.

Skills

KYB documentation
Data validation
Process automation
AI-assisted tools
Underwriting
Regulatory compliance
Risk management
Payment processing
Client onboarding

PayNearMe

Flexible payments platform for diverse transactions

About PayNearMe

PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Venmo. The platform is designed to enhance the payment experience for both customers and businesses, making it easy for clients such as consumer lenders and online gaming companies to collect payments. PayNearMe stands out by offering a secure cash payment service at over 60,000 retail locations, which simplifies the payment process for users who prefer cash. Additionally, the platform utilizes artificial intelligence to personalize customer experiences and improve bill pay. The company's goal is to create a seamless and user-friendly payment experience while generating revenue through fees charged to businesses for processing payments.

Santa Clara, CaliforniaHeadquarters
2009Year Founded
$156.1MTotal Funding
SERIES_DCompany Stage
Fintech, AI & Machine LearningIndustries
201-500Employees

Benefits

Professional Development Budget

Risks

Emerging fintech startups could erode PayNearMe's market share with similar solutions.
Regulatory scrutiny may increase compliance costs for PayNearMe.
Partnership with Trustly exposes PayNearMe to open banking data privacy risks.

Differentiation

PayNearMe offers a wide range of payment options, including cash and digital wallets.
The platform integrates AI to enhance personalized customer experiences and improve payment solutions.
Partnerships with companies like Trustly and PayPal expand PayNearMe's payment capabilities.

Upsides

The rise of BNPL services presents an opportunity to expand PayNearMe's payment options.
Increasing mobile wallet usage allows PayNearMe to enhance its mobile-first payment methods.
Open banking regulations in the US offer new integration opportunities for PayNearMe.

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