Associate, Revenue Execution at S&P Global

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Market IntelligenceIndustries

Requirements

Bachelor’s degree or 3+ years of professional experience in SaaS or a similar business environment
Proven commitment to excellence, solving complex challenges, and delivering results with a positive attitude

Responsibilities

Serve as a partner and retention champion for Revenue leadership by utilizing the Customer Retention Framework to support account teams in all retention-related activities
Develop a deep understanding of the renewal process across the entire product portfolio and provide guidance to Account Managers as needed
Manage the end-to-end retention process, including renewal preparation, configuration of quotes, documentation creation and management, billing coordination where applicable
Utilize meticulous attention to detail to ensure that contracts are correctly generated with the correct terms and conditions, pricing, and pertinent client information
Obtain approvals from stakeholders including Legal, Product, and Solutions Engineering to process renewals in a timely fashion and in compliance with internal policies
Document renewal activity, including renewal status and relevant notes, in Salesforce to provide accurate revenue forecasts to Senior Leadership
Identify and escalate potential risks or concerns regarding renewal process and timelines with Account Management team and Revenue Execution leadership as they arise, proactively recommending solutions where possible
Proactively reach out to cross-functional partners on open items to ensure renewals are processed on time and escalate delays to Leadership
Promote the adoption and use of enablement tools, advising frontline teams on effective pricing, packaging, retention strategies, and opportunities for upselling and cross-selling
Ensure timely submission of agreements and facilitate the signature process, ensuring that countersigned agreements are promptly returned to clients
Verify the accuracy of invoices and collaborate with the collections team on outstanding invoices, ensuring compliance with client requests for purchase order (PO) numbers
Disseminate monthly Accounts Receivable report to Account Management teams to address latent payments ahead of account suspension
Prioritize self-upskilling around company operations, processes, and systems to optimize effectiveness in the role and improve client satisfaction
Provide backup support for team leads and management, and complete additional assignments as required
Integrate and collaborate with Account Management teams as critical resource for the retention workflow
Contribute to a positive work environment by bringing self-starter energy, flexibility, and motivation to the team

Skills

Customer Retention

Renewal Process

Quote Configuration

Contract Management

Billing Coordination

Pricing Configuration

Documentation Management

Account Management

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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