Director, Quality Assurance
Trella Health- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should possess 10+ years of experience in a related field, with a minimum of 8 years of prior experience utilizing agile and scrum methodologies. They should be experienced in leveraging metrics to drive high velocity outcomes while ensuring all outcomes meet the definition of done, along with exceptional collaboration skills, problem-solving abilities, and analytical skills.
The Director, Quality Engineering will lead the strategy for quality engineering, test automation, and performance testing across the company's product suite, collaborating with development and testing teams. They will identify and implement standardization of tools and frameworks, define metrics for non-functional requirements, implement a test plan and execution framework, manage test environments, oversee automated API tests, establish quality standards, provide managerial direction and oversee performance management for direct reports, and ensure adherence to budgets and schedules. Additionally, they will collaborate with senior management, provide strategic influence, serve as an escalation point for complex issues, evaluate team processes, identify opportunities for improvement, and work with leadership to plan and set the strategic vision for the department.
Software solutions for field service management
WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.