Associate Customer Solutions Engineer at Sysdig

Nashville, Tennessee, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Cloud SecurityIndustries

Requirements

Bachelor's degree in Computer Information Systems (CIS), Management Information Systems (MIS), Cybersecurity, Computer Science, or a related field
Experience with cloud computing, containers, and modern IT infrastructure
Exposure to Linux and willingness to learn Kubernetes
Interest in scripting, APIs, automation tools, and learning cybersecurity fundamentals
Strong troubleshooting mindset with eagerness to develop new technical skills
Clear communicator who enjoys working directly with customers
Early career technologist who is curious, collaborative, and interested in staying up to date with industry trends
Passion for cybersecurity and solving real-world cloud security problems
Willingness to grow technical depth in areas like Kubernetes, cloud platforms, monitoring, and security
Team player who succeeds in an environment of mentorship and knowledge-sharing
Ability to work onsite at customer's office in Nashville at least 1-2 days a week
Bonus: Familiarity with Prometheus, monitoring, or DevOps/security concepts

Responsibilities

Assist as a technical resource on the Sysdig Platform while learning from senior team members
Develop connections with customer teams and technical users to understand their needs
Help map Sysdig capabilities to customer goals and assist with basic deployment, configuration, and troubleshooting
Shadow and participate in customer workshops to learn best practices for adoption and usage
Collect customer feedback and work with internal teams (Customer Success, Sales, Support) to improve the Sysdig product experience

Skills

Key technologies and capabilities for this role

LinuxKubernetesContainersCloud ComputingScriptingAPIsAutomation ToolsTroubleshootingCybersecurity

Questions & Answers

Common questions about this position

What is the salary range for this position?

The U.S. annual salary range is mentioned but not fully specified in the job description.

Is this a remote position, or are there office requirements?

The role requires the ability to work onsite at customer's office in Nashville at least 1-2 days a week.

What skills and qualifications are required for this role?

Candidates need a Bachelor's degree in CIS, MIS, Cybersecurity, Computer Science, or related field, experience with cloud computing, containers, and modern IT infrastructure, exposure to Linux, interest in scripting, APIs, automation, and cybersecurity fundamentals, plus strong troubleshooting and communication skills.

What is the company culture like at Sysdig?

Sysdig emphasizes a culture where diversity fuels stronger ideas, open dialogue drives decisions, and it's recognized as a Best Place to Work with mentorship, knowledge-sharing, and a focus on well-being.

What makes a strong candidate for this Associate Customer Solutions Engineer role?

Strong candidates are early career technologists who are curious, collaborative, passionate about cybersecurity, eager to grow technical skills in Kubernetes, cloud, monitoring, and security, and thrive in a mentorship-driven team environment.

Sysdig

Cloud-native security and monitoring solutions

About Sysdig

Sysdig provides security and monitoring solutions specifically designed for cloud-native environments, such as applications running in containers and Kubernetes. Their main products, Sysdig Secure and Sysdig Monitor, help organizations manage security risks, ensure compliance, and maintain the performance of their applications. Clients subscribe to their services on a monthly or annual basis, which allows them to access various tiers of features tailored to their needs, from basic monitoring to advanced incident resolution. Sysdig differentiates itself by focusing exclusively on cloud-native security, catering to a wide range of industries including technology, finance, healthcare, and government. The company's goal is to empower organizations to secure and optimize their applications in complex IT environments, supporting their growth and stability.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$709.6MTotal Funding

SERIES_GCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

501-1,000Employees