Associate Clinical Specialist CRM - San Francisco at Medtronic

San Francisco, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Technology, Healthcare SolutionsIndustries

Requirements

High School Diploma PLUS a minimum of 4 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanics, or electronics
Valid driver's license
Ability to complete CRM Field Technical Training – including online and field-based training

Responsibilities

Provide technical, educational, operational, and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives
Perform checks/interrogations of all CRM medical device systems post sign-off
Support implants of all CRM products post sign-off
Provide on-call support as needed on evenings and weekends post sign-off
Provide troubleshooting support as requested
Assure completion of patient registration and any other required hospital documentation
Help manage consignment inventory and trunk inventory once obtained
Maintain software on programmers throughout the district as directed
Assist with managing daily coverage logistics as needed
Educate and train physicians, hospital personnel, and office staff on products or solutions for which training has been completed
Assist with educating and training new Clinical Specialists and Sales Representatives post sign-off
Partner with DSM, Sales Reps, and DM to learn market dynamics and local customer motivations and needs
Assist with obtaining customer POs throughout the quarter
Independently identify customer needs and opportunities and provide feedback to Sales Rep(s) to support sales objectives
Stay up to date on new products, solutions, and patient management offerings
Complete all assigned training in a timely manner
Perform other related duties as assigned

Skills

CRM

Technical Support

Sales Support

Customer Service

Account Management

Communication

Problem-solving

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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