Associate Client Manager - Retail

Position Overview

NIQ is seeking an Associate Client Manager to join their Retail team. This remote-based role, located within the US, is responsible for managing all client activity and ensuring the overall success of NielsenIQ for their assigned customers. The Associate Client Manager will deliver analytics and initial recommendations based on NielsenIQ Solutions and Services, leveraging deep knowledge of the customer’s business and industry to identify new opportunities for NielsenIQ to drive value. This role requires successful collaboration within a matrixed organization structure, fully utilizing the service model.

Responsibilities

• Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity.
• Develop a consultative approach to client business issues, understanding the industry and client challenges.
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations.
• Lead client presentations with proactive insights and action-oriented recommendations.
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners.
• Facilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation.
• Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering.
• Understand client structure and organization.
• Ensure on-time delivery of solutions to achieve forecasted revenue on-time.
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome.

About You

• Flexible and adaptable in a dynamic work environment.
• Possess a can-do attitude and the ability to tell a story using data.
• Proactive in recognizing opportunities and turning them into solutions.
• Driven by curiosity, communication, and critical thinking.
• Comfortable working with complex customer relationships and issue resolution.
• Creative in leveraging existing data sources to answer tough questions.
• Collaborative team player within a challenging and matrixed remote environment, maintaining high standards.
• Strong time management skills with the ability to manage multiple priorities.

Qualifications

• 2-3 years of industry-related experience (CPG, Retail, market research, analytics, or consulting).
• Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities.
• Skilled at managing complex client relationships and solving problems effectively.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment.
• College/University Undergraduate or Master’s degree.
• Familiarity with NielsenIQ (or similar) platforms, syndicated data, and retail measurement tools is highly desirable.
• Category Management experience preferred.

Company Description

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.

Additional Information

• Salary: Market-competitive, with an anticipated base compensation of $64,000 - $81,000. Actual salaries will vary based on candidate's experience, qualifications, skills, and location.
• Incentives: This role may be eligible for a sales-based incentive or performance-based bonus.
• Benefits: Flexible working environment, comprehensive health insurance, industry-leading parental leave.
• Employment Type: Full-time
• Location Type: Remote (US-based candidates only, must be physically located within the US).