Client Experience Specialist
SmartAssetFull Time
Entry Level & New Grad
Candidates must possess a Bachelor's Degree and have knowledge of Spectra and/or SSI tools, as well as Consumer Panel Data. Experience with syndicated data, utilizing complex data sets, client service, and project management is required. Proficiency in Microsoft Office software and the ability to train software virtually or in person are essential. A retail or manufacturing background is a plus.
The Associate Client Manager will deliver training sessions on the Spectra platform to address client business challenges, acting as a subject matter expert and trusted advisor. They will translate complex data into actionable insights, contribute to best practices and training materials, and lead internal certification training for associates. This role involves collaborating cross-functionally to ensure positive client experiences and staying updated on product and industry trends.
Global measurement and data analytics provider
Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.