Assistant Store Manager - Ponce City Market at Warby Parker

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Steeped in Retail experience, with 1+ year in a management position
Equipped with exceptional interpersonal skills
Backed by managerial experience in sales or operations at a complex, customer-focused retailer
A self-starter with an entrepreneurial spirit
Eager to learn new skills
An upbeat and empathetic team player
Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way
Able to bring a positive, fun energy to the workplace, even when working long hours
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Responsibilities

Communicate Warby Parker's values and brand philosophy to customers
Own troubleshooting for our point-of-sale system
Oversee the store's inventory management procedures
Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences
Manage and implement daily zoning schedules
Open and close the store
Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
Direct a team of 8–10 team members, consistently demonstrating what great service looks like
Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
Assist with new hire on-boarding and ongoing training
Treat all of our customers with respect and cultivate an inclusive, service-minded work culture

Skills

Key technologies and capabilities for this role

Retail ManagementInventory ManagementPoint-of-Sale SystemsCustomer ServiceTeam LeadershipPerformance ReviewsOnboardingProcess ImprovementSales OperationsStore Operations

Questions & Answers

Common questions about this position

What benefits are offered to full-time employees at Warby Parker?

Full-time employees receive health, vision, and dental insurance, life and AD&D insurance, paid time off, paid holidays, retirement savings plan with company match, parental leave, short-term disability, Employee Assistance Program, bereavement leave, optical education reimbursement, snack pantry, and more.

Is this a remote position or does it require working in the store?

This is an in-store retail position at Ponce City Market, involving tasks like opening and closing the store, managing inventory, and directing team members on-site.

What experience and skills are required for the Sales Manager role?

Candidates need steep retail experience with 1+ year in a management position, managerial experience in sales or operations at a complex customer-focused retailer, exceptional interpersonal skills, and the ability to be a self-starter with an entrepreneurial spirit.

What is the team size and structure under the Sales Manager?

The Sales Manager directs a team of 8–10 team members, leads shift meetings, assists with performance reviews and onboarding, and demonstrates great service.

What makes a strong candidate for this Assistant Store Manager position?

Strong candidates have retail management experience, exceptional interpersonal skills, an entrepreneurial self-starter mindset, and the drive to perform at a top level while fostering an upbeat, empathetic, inclusive team culture.

Warby Parker

Direct-to-consumer affordable eyewear retailer

About Warby Parker

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

New York City, New YorkHeadquarters

2010Year Founded

$842.9MTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Parental Leave

Short-term Disability

Employee Assistance Program

Bereavement Leave

Optical Education Reimbursement

Snack Pantry

Risks

Competition from online retailers like Zenni Optical could erode market share.

Expansion into physical stores may increase operational costs and financial strain.

Supply chain disruptions could impact Warby Parker's inventory levels.

Differentiation

Warby Parker offers a unique Home Try-On program for customer convenience.

The company combines affordability with high-quality, stylish eyewear products.

Warby Parker's social mission enhances its brand reputation and customer loyalty.

Upsides

Increased demand for blue light lenses boosts Warby Parker's sales potential.

Growing ethical consumerism aligns with Warby Parker's social mission, enhancing brand value.

AR technology can improve Warby Parker's Home Try-On program, reducing return rates.

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