Assistant Store Manager Operations - House of Sport at Dick's Sporting Goods

Cedar Rapids, Iowa, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

High School Diploma or Equivalent
1-3 years experience
1-3 years of retail management experience (or customer-focused experience)

Responsibilities

Partners with Store Manager on long-range management of the store workforce and oversees payroll to meet budget, including scheduling teammates based on athlete traffic and analyzing sales reports
Hires and builds strong teams by partnering with the Store Manager to create targeted hiring strategies and recruit within the community to reflect served communities
Leads with coaching and development for teammate discipline, appraisals, performance matters, and makes recommendations for termination and advancement
Plans, organizes, and controls store operations 90 days out with Store Manager guidance, and creates hassle-free shopping by identifying opportunities and validating key programs (e.g., BOPIS, ship-from-store)
Directly manages team in assigned department(s) with dotted line responsibility for other areas as Head Coach, ensuring merchandising standards (merchandise exposure, visual, pricing, signage)
Holds teammates accountable for operational guidelines, brand standards, customer service expectations, and company policies
Ensures compliance with operational processes (firearm compliance where applicable, cash handling, safety) and conducts Loss Prevention audits; practices safety, security, and Loss Prevention programs (may serve as "Shrink Coach")
Prioritizes training, coaching, and development of self and others through day-to-day leading, accountability, motivation, hands-on coaching, exposure, stretch assignments, and building development plans
Maintains a people-first culture by connecting with teammates, building trust and respect, transparently communicating, and creating a high-energy, engaging environment
Creates an inclusive store environment where everyone feels safe, welcome, and encouraged; supports opportunities for teammates to give back to the community

Skills

Key technologies and capabilities for this role

Team ManagementPayroll ManagementSchedulingRecruitingCoachingPerformance ManagementMerchandisingVisual MerchandisingCustomer ServiceOperational ComplianceInventory ManagementSales AnalysisBOPISShip-from-Store

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

What is the work location for this Assistant Store Manager role?

This information is not specified in the job description.

What key skills or experiences are required for the Assistant Store Manager Operations position?

The role requires strong leadership in workforce management, team building through community recruitment, coaching and development, operational planning, merchandising standards, and compliance with company processes like safety and loss prevention.

What is the company culture like at Dick's Sporting Goods for this role?

The culture emphasizes a people-first approach, inclusivity, diversity reflecting the community, mutual trust, respect, high-energy engagement, and making everyone feel safe and welcome.

What makes a strong candidate for the Assistant Store Manager Operations role?

Strong candidates excel in partnering with store managers on workforce planning, building diverse teams through community recruitment, coaching for development and performance, ensuring operational compliance, and fostering an inclusive, high-energy store environment.

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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