Assistant Store Manager (Assistant Head Coach) Operations - Nike West London at Nike

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, ApparelIndustries

Requirements

Passion for NIKE and/or love of sport
Some experience in retail and/or leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service
Ability to coach and develop a strong team
Strong focus on communication
Flexibility to work in shifts and on weekends
Extensive retail experience including experience in management
Enthusiasm and passion about sports and/or sports fashion
Availability to work evenings and weekends

Responsibilities

Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to consumers
Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing)
Implementing operational excellent processes and tools to reach sales targets, optimize services and improve consumer satisfaction as well as to increase efficiency and productivity
Overseeing various departments such as Commercial, Athlete and/or Consumer Experience
Supporting Head Coach in implementing NIKE’s strategy in the store (e.g. sustainability, membership, digital services)
Providing reports about store activities, local marketplace and consumer insights
Ensuring that the store complies with all NIKE standards and guidelines
Cooperating with business partners across stores and HQ

Skills

Retail Operations

Team Supervision

Recruitment

Performance Management

Sales Optimization

Customer Experience

Operational Processes

Consumer Insights

Store Compliance

Leadership

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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