Assistant Store Manager (Assistant Head Coach) Operations - Nike West London at Nike

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, ApparelIndustries

Requirements

Passion for NIKE and/or love of sport
Some experience in retail and/or leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service
Ability to coach and develop a strong team
Strong focus on communication
Flexibility to work in shifts and on weekends
Extensive retail experience including experience in management
Enthusiasm and passion about sports and/or sports fashion
Availability to work evenings and weekends

Responsibilities

Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to consumers
Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing)
Implementing operational excellent processes and tools to reach sales targets, optimize services and improve consumer satisfaction as well as to increase efficiency and productivity
Overseeing various departments such as Commercial, Athlete and/or Consumer Experience
Supporting Head Coach in implementing NIKE’s strategy in the store (e.g. sustainability, membership, digital services)
Providing reports about store activities, local marketplace and consumer insights
Ensuring that the store complies with all NIKE standards and guidelines
Cooperating with business partners across stores and HQ

Skills

Key technologies and capabilities for this role

Retail OperationsTeam SupervisionRecruitmentPerformance ManagementSales OptimizationCustomer ExperienceOperational ProcessesConsumer InsightsStore ComplianceLeadership

Questions & Answers

Common questions about this position

What compensation and benefits are offered for the Assistant Store Manager role?

The position offers an attractive salary that evolves with the market and experience, opportunity for monthly bonus payments, attractive online and in-store employee discounts, and an attractive benefits package including pension and share scheme.

Is this Assistant Store Manager position remote or on-site?

This is an on-site position at the NIKE West London store, requiring flexibility to work in shifts, evenings, and weekends.

What skills and experience are required for this role?

Candidates need extensive retail experience including management, very good command of English, experience in serving exceptional consumer service, ability to coach and develop a strong team, strong communication skills, and flexibility for shifts and weekends.

What is the company culture like at NIKE for this role?

NIKE offers a dynamic and motivating environment that values Diversity, Equity & Inclusion (DE&I), uses fun job titles like Assistant Head Coach to foster team spirit, and provides access to sports activities and unique NIKE moments.

What makes a strong candidate for the Assistant Head Coach position?

A strong candidate brings a passion for NIKE and/or love of sport, some experience in retail and/or leadership, extensive retail management experience, enthusiasm for sports and sports fashion, and availability for evenings and weekends.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Remote Work Options

Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.

Rising raw material costs could impact Nike's profit margins.

Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.

The company capitalizes on retro designs, appealing to nostalgic consumers.

Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.

Significant investments indicate strong investor confidence in Nike's growth prospects.

Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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