Assistant Night Manager Full Time at BJ's Wholesale Club

Taunton, Massachusetts, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Work closely with the Assistant Club Manager of Merchandise
  • Ensure merchandise is properly stocked and available for sale
  • Maintain presentation standards
  • Deliver a positive member experience
  • Oversee nightly execution and performance of merchandise department tasks
  • Direct the work of the overnight team (no direct supervisory responsibilities)
  • Coach, teach, and develop overnight team members to ensure Grand Opening Look Daily (GOLD) standards
  • Teach, develop, and motivate team members for successful club merchandising execution
  • Ensure merchandise is available in proper quantities throughout the club
  • Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
  • Complete yearly certification for a forklift license (BJ’s covers costs and training)
  • Demonstrate inclusive behavior, make ethical choices, and approach work with a positive, solution-oriented mindset
  • Foster open communication, trust, and a safe, collaborative environment
  • Acknowledge contributions, support team success, and create a positive work environment
  • Ensure execution of GOLD Member Standards and reinforce service behaviors (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank)
  • Engage with members friendly and helpfully for a premium shopping experience
  • Address member questions/concerns promptly and escalate unresolved issues
  • Consistently deliver GOLD Standards
  • Perform responsibilities accurately to support club goals and performance targets
  • Use supplies responsibly and follow scheduling to meet labor/supply goals
  • Complete tasks efficiently, follow best practices, and understand role's impact on club metrics

Responsibilities

  • Direct overnight team work
  • Coach, teach, and develop overnight team members for GOLD standards and merchandising excellence
  • Oversee nightly merchandise department tasks
  • Serve as MOD for club operations, leadership, and member engagement
  • Maintain club merchandising and stock availability
  • Ensure presentation standards and GOLD execution
  • Engage members and deliver service excellence (GAA, LAST behaviors)
  • Foster team engagement through values, communication, and recognition
  • Maintain club standards and contribute to financial performance/profitability
  • Complete forklift certification annually

Skills

Key technologies and capabilities for this role

MerchandisingStockingTeam CoachingTeam DevelopmentRetail OperationsCustomer ExperienceInventory ManagementPresentation Standards

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ’s pays weekly, offers eligible free BJ's Inner Circle and Supplemental memberships, generous time off programs including vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans like three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match for those 18 and older.

Is this a remote position or does it require on-site work?

This is a full-time on-site role at BJ's Wholesale Club locations, involving overnight stocking, merchandising, and serving as Manager on Duty for club operations.

What skills or responsibilities are key for the Assistant Night Manager role?

Key responsibilities include ensuring merchandise is stocked and presented properly, directing the overnight team, coaching and developing team members to meet GOLD standards, and serving as Manager on Duty; must complete yearly forklift certification, with BJ’s covering costs.

What is the company culture like at BJ's Wholesale Club?

BJ’s offers a collaborative and inclusive environment where team members can learn, grow, and be authentic selves, emphasizing values like inclusive behavior, ethical choices, positive mindset, open communication, trust, and celebrating team contributions.

What makes a strong candidate for Assistant Night Manager?

Strong candidates demonstrate inclusive behavior, ethical choices, a positive solution-oriented mindset, ability to coach and develop overnight team members, ensure GOLD merchandising standards, and engage members effectively; forklift certification is required.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI