Assistant Night Manager Full Time at BJ's Wholesale Club

Vineland, New Jersey, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Ability to work closely with the Assistant Club Manager of Merchandise
Direct the work of the overnight team (no direct supervisory responsibilities)
Coach, teach, and develop overnight team members to ensure Grand Opening Look Daily (GOLD) standards
Teach, develop, and motivate team members for successful execution of club merchandising
Ensure merchandise is properly stocked, available for sale in proper quantities, and presentation standards are maintained
Serve as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts
Complete yearly certification for a forklift license (BJ’s covers applicable costs and training)
Demonstrate inclusive behavior, make ethical choices, and approach work with a positive, solution-oriented mindset
Foster open communication, trust, and a safe, collaborative environment
Acknowledge contributions, support team success, and create a positive work environment
Ensure execution of GOLD Member Standards and reinforce key service behaviors (Greet, Anticipate, Appreciate - GAA; Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank - LAST)
Engage with Members in a friendly, helpful manner and address questions/concerns promptly, escalating unresolved issues
Perform daily responsibilities with accuracy and consistency to support club goals and financial performance
Practice cost discipline

Oversee nightly execution and performance of merchandise department tasks
Ensure merchandise is properly stocked and available for sale
Maintain presentation standards for a positive member experience
Direct overnight team work and develop team members for excellent merchandising and GOLD standards
Act as Manager on Duty (MOD) for club operations, team leadership, and Member engagement as needed
Live company values through inclusive behavior, ethical choices, and positive mindset
Create a safe, collaborative environment with open communication and trust
Celebrate and acknowledge team members' contributions
Guarantee service excellence by executing GOLD Member Standards and key service behaviors across the club
Engage Members friendly and helpfully to create a premium shopping experience
Respond promptly to Member needs and escalate issues when necessary
Consistently deliver GOLD Standards and maintain club standards
Contribute to club goals and key performance areas through accurate, consistent daily responsibilities
Achieve financial performance through cost discipline