Assistant Manager - Southcenter at Lush Cosmetics

Tukwila, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Bring Lush’s Leadership Practices into all business interactions: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose
Strong business acumen and understanding of metrics, budgets, and reports
Depth of product knowledge through constant learning
Ability to demonstrate informed product recommendations
Skills in coaching, leading by example, and supporting team growth
Capability to network, recruit, hire, and succession plan
Adaptability to business needs

Responsibilities

Collaborate with team on plans to exceed daily sales goals and ensure unique, inclusive customer experience
Educate customers and staff on brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging) via shop, community engagement, and traffic-driving initiatives
Increase product knowledge and make informed recommendations
Demonstrate behaviors on the sales floor to impact metrics, budgets, reports, and deliver profitable results
Be present on sales floor to support team, answer questions, remove obstacles, problem solve, and motivate to meet sales goals
Own personal development, assess performance, seek feedback, and support team growth through coaching and leading by example
Provide real feedback to team and leaders, and adapt to business needs
Engage team to inspire, motivate, build relationships, and connect to brand values
Support staffing through networking, recruiting, hiring, and succession planning
Collaborate on staff engagement, retention, performance, and Diversity, Equity, Inclusion, and Belonging practices
Support manager in maintaining compliance with policies, procedures, company standards for opening/closing, product integrity, respectful workplace, health/safety, and daily communication
Support training of inventory team on fresh standards, rotation rules, and managing ordering for right products in right amounts

Skills

Customer Service

Sales

Team Leadership

Retail Operations

Brand Education

Community Engagement

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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