Area Sales Manager II at Fifth Third Bank

Pontiac, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Mortgage, FinanceIndustries

Requirements

High school diploma or GED equivalent (two/four-year college degree preferred)
3-5 years residential mortgage sales experience required
In-depth knowledge of conventional, government, and portfolio guidelines
One to three years mortgage management experience preferred
In-depth knowledge of residential mortgage processing, underwriting, and closing procedures
In-depth knowledge of federal lending regulations governing real estate lending
Demonstrated organizational skills
Demonstrated leadership skills
Must lead by example and have a high level of integrity
Demonstrated teamwork and customer focus

Responsibilities

Originate residential mortgage loans through Financial Centers and outside referrals
Meet team standards and objectives for mortgage loan sales and cross-selling
Manage overall team production and day-to-day operations of Mortgage Loan Originators (MLOs), including structuring loans, pricing, marketing investments, group affiliations, and MLO prioritization
Partner with Fulfillment Operations to drive closed loan volume
Recruit, hire, onboard, coach, and train MLOs to grow talent
Develop and foster referral source relationships (realtors, builders, professional and personal contacts)
Develop a sales culture and sales-focused environment within the team
Build relationships with Financial Center personnel to generate business and referrals
Manage personal and team production using local and Bancorp reporting and KPIs
Coach direct reports to achieve production goals and manage under-performers via performance improvement plans
Facilitate development of business plans with MLOs and conduct regular reviews
Build strategic and tactical plans for volume growth in assigned area
Participate in sales calls with MLOs
Identify improvements in systems and procedures
Coach MLOs on customer service to meet Bancorp standards
Monitor operational, risk, compliance, and quality issues, taking corrective action
Serve as intermediary for loan issues with processing and underwriting managers
Perform HR tasks including time reporting, performance reviews, coaching, performance management, commission administration, and training identification
Provide timely performance feedback, develop employees, ensure succession planning, and recognize/reward accomplishments

Skills

Key technologies and capabilities for this role

Mortgage Loan OriginationSales ManagementTeam CoachingRecruitingLoan StructuringPricingMarketingReferral DevelopmentPerformance ManagementBusiness Planning

Questions & Answers

Common questions about this position

What is the salary for the Area Sales Manager II position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What are the key responsibilities of this role?

The role involves managing a team of Mortgage Loan Originators, developing referral relationships, recruiting and onboarding new loan officers, coaching to achieve production goals, and monitoring operational and compliance standards.

What is the company culture like at Fifth Third Bank?

The culture emphasizes doing the right thing for customers and colleagues, driving a positive customer experience, openly exchanging ideas, and operating within the Bank's risk appetite while achieving results.

What supervisory duties does this position include?

The position has supervisory responsibilities over Mortgage Loan Originators, including performance reviews, coaching, performance management, commission administration, and managing under-performers via improvement plans.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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