Apartment Service Technician at Worthe Real Estate Group

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property Management, Multifamily HousingIndustries

Requirements

Experienced in troubleshooting and repairing plumbing, electrical, heating/cooling (HVAC), carpentry, appliances, painting, and drywall
Ability to complete service requests and unit turns in a timely and cost-efficient manner, including emergency and on-call duties on weeknights and weekends
Maintain regular and consistent attendance according to required work schedule
Maintain annual fair housing certification for maintenance (via Gracehill)
Knowledge of company maintenance policies, procedures, safety programs, and OSHA requirements

Responsibilities

Ensure all company maintenance policies and procedures are followed
Perform quality control checks on final products (e.g., unit turns, preventive maintenance, rehab projects)
Walk community daily and inspect vacant apartments
Complete service requests in a timely and cost-efficient manner; address emergency service requests promptly
Maintain and repair structural, plumbing, HVAC, and electrical issues, including in rehab units
Prioritize service requests and unit turns
Paint and turn vacant units, including rehab units
Clean and repair swimming pools
Ensure physical well-being and curb appeal of the apartment community, including grounds cleanliness
Complete all work assignments according to company standards
Assist with move-in and move-out procedures
Bring resident issues to office personnel and inform managers of housing unit issues
Work with service team to keep on-site shops in order
Coordinate with supervisor to order supplies within expense budget
Work collaboratively with supervisor to prepare for city and internal property inspections
Conduct routine property safety inspections and ensure Company Safety Program and OSHA compliance
Provide exemplary customer service to residents, prospects, and guests; represent the company professionally at all times

Skills

Key technologies and capabilities for this role

HVACPlumbingElectricalAppliance RepairCarpentryDrywall RepairPaintingCustomer ServiceMaintenance Procedures

Questions & Answers

Common questions about this position

What benefits are offered for the Apartment Service Technician position?

Benefits include medical insurance (77% of employee/dependent premium paid by Lion), dental and vision insurance (99% of employee premium paid by Lion), voluntary plans like life/AD&D, 401(k) with 6% company match, paid time off including vacation, sick leave, holidays, and parental leave, plus an employee assistance program and volunteering perks.

Is there a signing bonus for this role?

Yes, a $1,000 signing bonus is offered.

Where is this Apartment Service Technician position located?

The position is at 'Creekside Canopy,' a 208-unit multifamily apartment community in Charlotte, North Carolina.

What skills and responsibilities are required for the Service Technician role?

The role requires troubleshooting and repairing plumbing, electrical, heating/cooling (HVAC), carpentry, appliances, painting, and drywall, completing service requests and unit turns timely, handling emergencies including on-call, maintaining community grounds and pools, and following maintenance policies.

What makes a strong candidate for the Apartment Service Technician position?

A strong candidate is experienced in multifamily maintenance, capable of delivering high-quality customer service and professionalism, skilled in all aspects of apartment repairs, and committed to timely emergency response, unit turns, and community upkeep.

Worthe Real Estate Group

Develops and manages office spaces in LA

About Worthe Real Estate Group

Worthe Real Estate Group specializes in developing and managing high-quality office environments in the Los Angeles region, with a portfolio exceeding 5,000,000 sq ft. Their technologies and methods focus on creating vibrant business communities through a long-term ownership philosophy and notable real estate developments.

100 Wilshire Blvd, Santa Monica, CA 90401, USAHeadquarters

1967Year Founded

VENTURE_UNKNOWNCompany Stage

Real EstateIndustries

51-200Employees