Analyst, Retail Workforce Management at Warby Parker

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

3+ years of experience in a highly analytic and strategic role
Highly analytical, creative thinker who can focus on the details without losing sight of the big picture
Optimistic, high-energy problem-solver who is comfortable working through uncertainty
Resourceful, proactive team player when it comes to working with key cross-functional teams
Naturally curious (often question the status quo with an aim to make better, more informed decisions)
Self-starter who's able to manage multiple assignments, take initiative, and work independently
Crystal-clear communicator—in person and in writing—who has experience translating data into strategic recommendations
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

Assist in creating and managing the retail salary budget, in partnership with FP&A
Analyze labor needs and ensure monthly KPI Targets are available to stores in a timely manner
Support Eyecare (Optometrist) labor modeling and hiring targets with support of the Talent Acquisition, Eyecare Leadership and Operations teams
Create NSO top-line and labor plans for pre-opening and month one of opening
Maintain labor reporting and ensure updates are made in a timely manner
Prepare weekly and monthly labor reviews
Support workforce management projects
Collaborate on the scheduling policy and Dayforce training resources, updating when required
Partner with the Retail Operations team to ensure operating hours changes are updated in all systems
Be the first line of contact for labor-related support tickets

Skills

Data Analysis

Workforce Management

Labor Forecasting

Scheduling

Dayforce

KPI Analysis

Retail Analytics

Financial Planning

Labor Modeling

Warby Parker

Direct-to-consumer affordable eyewear retailer

About Warby Parker

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

New York City, New YorkHeadquarters

2010Year Founded

$842.9MTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Parental Leave

Short-term Disability

Employee Assistance Program

Bereavement Leave

Optical Education Reimbursement

Snack Pantry

Risks

Competition from online retailers like Zenni Optical could erode market share.

Expansion into physical stores may increase operational costs and financial strain.

Supply chain disruptions could impact Warby Parker's inventory levels.

Differentiation

Warby Parker offers a unique Home Try-On program for customer convenience.

The company combines affordability with high-quality, stylish eyewear products.

Warby Parker's social mission enhances its brand reputation and customer loyalty.

Upsides

Increased demand for blue light lenses boosts Warby Parker's sales potential.

Growing ethical consumerism aligns with Warby Parker's social mission, enhancing brand value.

AR technology can improve Warby Parker's Home Try-On program, reducing return rates.

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