[Remote] Senior Director, Labor and Employee Relations at Zūm

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Transportation, EdTech, TechnologyIndustries

Requirements

Deep knowledge of handling delicate and sensitive employee matters
Ability to navigate the complexities of Zum’s business
Experience working in a multi-state and unionized environment (must-have)
Demonstrated ability in complex labor negotiations and experience as first chair negotiator
Working knowledge and interpretation of the National Labor Relations Act
Experience representing the company in arbitrations and before the National Labor Relations Board
Ability to effectively respond to union organizing activity and train managers on employee relations matters including card check neutrality (CCN) campaigns
Thorough understanding and application of workplace investigations best practices and standards, including conducting neutral fact-finding interviews, navigating key partnerships, credibility assessments, and maintaining confidentiality

Responsibilities

Drive Zum’s national Labor Relations Strategy: Develop and implement a comprehensive employee and labor relations strategy that aligns with the organization's mission, values, and legal requirements across multiple jurisdictions
Manage union contracts and develop/maintain relationships with union leadership and agents
Prepare and negotiate initial and renewal labor agreements in accordance with line of business and corporate mandates
Represent the Company in arbitrations and before the National Labor Relations Board
Effectively respond to union organizing activity and train managers on employee relations matters including card check neutrality (CCN) campaigns
Prepare for and assist Operations, regional leadership, and HR in dealing with potential labor disputes, strikes, work stoppages, and other concerted activity
Prepare and distribute contract settlement summaries to operations managers, HR partners, and regional leadership
Collaborate with other departments including HR, Operations, Finance, Security, Corporate Communications, Legal, and Compliance
Lead (with legal) and conduct complex field investigations into employee relations and labor matters, ensuring thoroughness, confidentiality, and compliance with local and state laws and regulations
Manage complex situations relating to union grievances, performance issues, labor disputes, and other workplace conflict issues
Partner with Legal to review and evaluate incoming union grievances, Improper Practice charges, draft disciplinary charges, and proper responses to grievances, which includes researching and interviewing appropriate personnel
Collaborate with HR leadership to develop, update, and enforce global policies and procedures related to employee and labor relations, ensuring they are culturally appropriate and legally compliant
Monitor and ensure global compliance

Skills

Key technologies and capabilities for this role

Labor RelationsEmployee RelationsUnion NegotiationsContract ManagementMulti-State Labor LawLabor Strategy

Zūm

Tech-driven school transportation solutions

About Zūm

Zum provides a transportation solution specifically designed for school children, focusing on efficiency and environmental sustainability. The company operates a fleet that includes electric vehicles, aiming to reduce carbon emissions in school transportation. Zum's platform utilizes analytics to optimize operations, featuring an app that allows parents, drivers, and schools to track the location of buses and students in real-time. This enhances safety and provides transparency, while also saving time and costs for both schools and parents. Additionally, the platform offers tools for drivers and operators to manage fleets and staffing, ensuring optimized routes and individual student care. Zum differentiates itself from competitors through its commitment to safety, transparency, and sustainability, as well as its focus on cost and time savings. The company's goal is to create a reliable and eco-friendly transportation service that meets the needs of students, parents, and schools.

Redwood City, CaliforniaHeadquarters

2014Year Founded

$358.7MTotal Funding

GRANTCompany Stage

Data & Analytics, Automotive & TransportationIndustries

201-500Employees

Benefits

Competitive compensation, including cash and equity

Medical, dental and vision benefits, including paid membership to One Medical

Unlimited vacation policy

Free daily catered lunches + fully stocked kitchen at HQ

Risks

Driver shortages may impact service reliability despite hiring incentives.

Integration of Zum's platform for special education students may face operational challenges.

Reliance on electric vehicles poses risks if electricity supply is disrupted.

Differentiation

Zum uses advanced analytics to optimize school transportation operations.

The company offers a transparent app for tracking buses and students in real-time.

Zum's fleet includes electric vehicles, promoting sustainability and cost savings.

Upsides

Zum's partnership with Omaha Public Schools showcases its scalable technology platform.

Recognition by Fortune and CNBC boosts Zum's brand credibility and investor interest.

Electric buses with bidirectional charging offer new revenue streams through energy storage.

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