Ambassadeur Saisonnier - Place Laurier at Lush Cosmetics

Québec City, Quebec, Canada

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Expertise in product and brand knowledge
Ability to provide exceptional client consultations and product demonstrations
Strong team relationship building skills
Capacity to exceed daily sales targets
Customer empathy to create unique and memorable experiences
Continuous learning and deep knowledge of Lush products, ingredients, and benefits
Effective sales techniques development using Lush resources
Commitment to personal development, performance evaluation, and seeking feedback
Promotion of diversity, equity, inclusion, and belonging (DEIB) through open communication and teamwork
Punctuality, reliability, and consistent presence at work

Responsibilities

Stimulate sales using StoreForce dashboard results and feedback to exceed targets and increase store contributions
Deliver world-class customer experiences by connecting with clients, listening, asking open questions, demonstrating products, and identifying opportunities to enhance their day
Build the brand by educating clients on Lush values (anti-animal testing, freshest cosmetics, ethical sourcing, 100% vegetarian handmade naked packaging) and through in-store events and community engagement to drive traffic
Develop and maintain passion for products via continuous learning to provide confident, informed recommendations
Use Lush resources for personal development in sales techniques and product knowledge to improve performance, support team growth, and boost sales
Foster DEIB by encouraging open communication, active listening, teamwork, collaboration, and recognizing unique employee contributions
Ensure operational excellence through punctuality, reliability, active team participation, and prioritizing well-being

Skills

Key technologies and capabilities for this role

Customer ServiceProduct KnowledgeSalesClient ConsultationsProduct DemonstrationsTeamworkStore Operations

Questions & Answers

Common questions about this position

What are the working hours for this seasonal ambassador role?

The role offers 0-39 hours per week on a contractual basis.

Is the salary specified for this position?

This information is not specified in the job description.

What key skills are needed for the seasonal ambassador position?

Key skills include product and brand expertise, exceptional customer consultations and product demonstrations, sales performance using StoreForce dashboard, and building fun, inclusive team environments.

What is the company culture like at Lush for this role?

Lush emphasizes a fun and inclusive team environment, positive world impact through ethical values like fighting animal testing, fresh cosmetics, ethical sourcing, and 100% vegetarian handmade naked packaging, while creating memorable customer experiences.

What makes a strong candidate for this seasonal ambassador role?

Strong candidates excel in sales, customer experience, product passion, team involvement, and articulating brand values to inspire customers and community engagement.

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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