Senior Staff Technical Program Manager
ServiceNowFull Time
Expert & Leadership (9+ years)
Candidates must possess a globally recognized Project or Program Management certification (PMP, PgMP, Scrum Master, PRINCE2, PMI-ACP, etc.) and hold a Bachelor's degree in Computer Science, Computer Engineering, or a related field. A minimum of 5 years of experience in client-facing technology projects, including areas like RPA, large-scale software applications, end-user requirements, or software product development, is required. Strong communication and stakeholder management skills, along with a proven ability to lead complex technical projects to successful completion, are essential. Experience in RPA implementation or working in a global, distributed team environment are considered advantageous.
The Senior Technical Program Manager will lead cross-functional teams to deliver innovative automation solutions, build trusted client relationships, and ensure project success through rigorous methodologies. This role involves managing project stakeholders, implementing appropriate project management methodologies (waterfall, Agile, SDLC, hybrid, continuous integration), and leading key client meetings to ensure service delivery aligns with strategic objectives. Responsibilities also include guiding clients through the innovation lifecycle, communicating the benefits of automation solutions, creating detailed project plans, monitoring the project lifecycle (scope, change, release management), and providing escalation support to resolve project challenges.
Robotic process automation software solutions
UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.